The UPS Store

3.9
148 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5914 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Poplar And High. Parking At Meters In Front Of Store..

Details

  • DeliveryNot available

Location

The UPS Store
605 N High St, Columbus, OH
43215, United States

Hours

Reviews

3.9
148 reviews
5 stars
94
4 stars
11
3 stars
3
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and efficient, with several employees receiving specific praise for their exceptional service.

Pricing Issues

Customers expressed frustration over additional charges for services like printing labels and taping packages, which they felt were excessive compared to other locations.

Parking Challenges

Many reviews highlighted difficulties with parking, noting that the area lacks adequate spaces for customers.

Inconsistent Experiences

While some customers reported excellent service, others experienced unhelpfulness and rudeness from certain staff members, leading to mixed reviews.
  • SS
    S
    Dec 30, 2025
    1.0
    Worst UPS store I’ve ever been to. They don’t honor their contracts with companies shipping policies trying to force customer to pay for a shipping bag when it is an already boxed return . Very rude front counter worker
  • SO
    Sally Ou
    Dec 4, 2025
    1.0
    Don’t go here! They charged me another 17.24 after two months for no reason.
  • BP
    Ben Perlmutter
    Nov 29, 2025
    3.0
    In store experience was just fine. 5/5. Parking was terrible. I spent 10 minutes trying to find parking for a 30 second in-store visit. Numerous cars parked illegally in the area and there’s not even a 5 minute loading/unloading parking area for this business. Maybe get some spots in the lot behind the building for customer parking?
  • CP
    Cathy Presper
    Oct 17, 2025
    5.0
    The people at this location are very helpful and efficient. If there is a line it moves quickly. I park around the corner and run in so it’s always a quick stop!
  • SL
    Shawn Lee
    Oct 9, 2025
    1.0
    Don’t go here! Charged me $8 for label ready while all the other ups stores do it for free. No service at all keep talking at back

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5914 in Columbus offer?

The UPS Store #5914 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.