The UPS Store

4.3
310 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5010 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Burlington Coat Factory & Value City Shopping Center.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6031 East Main St, Columbus, OH
43213, United States

Hours

Reviews

4.3
310 reviews
5 stars
251
4 stars
6
3 stars
0
2 stars
3
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Legion, Ty, and Hermon.

Service Speed

Customers frequently noted the quick and efficient service, often mentioning minimal wait times and fast processing.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding rude staff and mishandled shipments, indicating inconsistency in service quality.

Pricing Concerns

Some customers expressed frustration over perceived high prices for services and materials, particularly regarding storage fees and shipping costs.
  • SL
    Swirl Lovel
    2 days ago
    1.0
    🚨HORRIBLE STORE🚨 THIS STORE IS AN AMAZON PICK POINT. THEY WILL CHARGE YOU $5 PER PACKAGE TO PICK UP YOUR AMAZON PACKAGES. $5 PER PACKAGE PER DAY -- PER THE OWNER TYQUAEARIOUS FLEMING [who stated that you be charged unless you have a mailbox at his store] The website says nothing about this policy. Nor does Amazon have a note saying that about this store. I suggest YOU NEVER HAVE ANY AMAZON PACKAGES SENT TO THIS STORE! EVER! I didn't have this issue when I have picked up packages at the 3000 E Main st. location. I HAVE NEVER HEARD THIS AT ANY UPS STORE NATIONWIDE and I've had plenty packages sent to various UPS stores that partner w Amazon. 🚨🚨GO TO ANOTHER UPS STORE IF YOU CAN! NOT THIS ONE! AND MAYBE CALL AND ASK IF THEY HAVE A POLICY LIKE THIS🚨🚨
  • DW
    David White
    Dec 30, 2025
    5.0
    Convenient location with excellent hours and friendly service
  • MC
    Mark C.
    Dec 28, 2025
    5.0
    This place is great, with convenient hours. I've been here a bunch of times, and never had any issues.
  • KJ
    Kimberly Johnson
    Dec 23, 2025
    5.0
    The young man Legion was VERY HELPFUL. I would not have been able to send my foster son his Christmas gift without his help. I will always come back to him and his coworker Tyquearious. 🩵🩵
  • CB
    Carlos Benitez
    Dec 16, 2025
    5.0
    Amazing service, very kind and friendly and over all and most important helpful. The person that helped me was Legion, very willing to help and kind. I successfully sent my letter to where I needed it to go and the process of doing so was made simple and easy by Mr Legion. Thank you so much

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5010 in Columbus offer?

The UPS Store #5010 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.