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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbus, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
134 reviews
5 stars
62
4 stars
11
3 stars
5
2 stars
7
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Order Fulfillment
Numerous reviews highlight issues with order fulfillment, including delays, lost orders, and incorrect items being provided, leading to customer dissatisfaction.
Staff Knowledge
Several customers expressed frustration over staff's lack of knowledge regarding products and services, impacting their overall experience.
Store Environment
There are mixed reviews about the store environment, with some customers noting cleanliness issues and others appreciating the helpfulness of certain staff members.
- SSShawkman (Karl Smith)Dec 21, 20251.0When in to have two very thin books spiraled, like 10 pages each, and I was told it was going to take a week, with attitude. I said it only takes a few mins, and its just two of them. (With attitude again) Sorry its going to at least a week to have it done. I walked out ordered one on Amazon, and I'll do it myself. Horrible treatment and horrible service. I dont think I'll be returning to that store anymore.
- CDCassandra DarlingDec 11, 20251.0My employee was bringing in several Amazon boxes for a return. He was told that the store did not have enough space to accept the packages after he had waited in a 15 minute line. If they are going to serve as an Amazon return center, they need to improve their system. This felt like an excuse, as no alternative solution or later date was offered to resolve the issue. Based on this experience, I do not recommend the customer service at this store.
- BUBishop UnlimitedOct 16, 20255.0Great customer service from Regina. Great prices.
- MRMarcya the RealestOct 12, 20251.0I was dropping off an Amazon return. There was only one person at the register who was on the phone. That really didn't bother me because I'm a patient person, however when he did get off the phone, he still did not acknowledge me for several minutes. When he finally looked in my direction, I said I have an Amazon return and he immediately informed me that Amazon returns have been acting up. Excuse me sir, was that really necessary especially after you made me unnecessarily wait for help. I expect this behavior from a young person but not a middle aged man who should know something about customer service. Do Better!!!
- JBJennifer BonnellSep 15, 20251.0Claims to accept Amazon returns but not accepting due to technical difficulties.
Frequently Asked Questions About Staples
What services does Staples in Columbus, OH offer?
Staples offers printing, shipping, technology, travel, and recycling services along with products essential for working and learning.
What are the store hours for Staples in Columbus?
Staples is open Monday to Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 5 PM.
Does Staples provide any pickup or delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Columbus?
Staples carries products including laptops, desktops, printers, notebooks, paper, pens, office furniture, and cleaning supplies.
Which payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle ink cartridges and electronics at Staples?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What brands are available at Staples in Columbus?
Staples carries brands such as Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson, Logitech, and more.
Are there any nearby printing or community service centers close to Staples?
Roberto's Heart, a nearby printing and community services non-profit, is close to Staples and may complement your printing and service needs.
Is there a UPS shipping location near Staples in Columbus?
Yes, there is a UPS Access Point location nearby, which can assist with your courier and delivery services.
What other stores can I visit near Staples for shopping or services?
Nearby you can find Swaddler to Toddler clothing store, DOTO Toy Store, and Empress Eats restaurant, offering a variety of shopping and dining options for visitors.