Staples

4.0
150 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbus, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4505 Kenny Road, Columbus, OH
43220, United States

Hours

Reviews

4.0
150 reviews
5 stars
91
4 stars
22
3 stars
9
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for being dismissive or unhelpful.

Staff Knowledge

Many customers noted that staff members were knowledgeable and provided good recommendations, particularly in the printing and product selection areas.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers appreciated the variety of products available, although some expressed frustration with stock issues and pricing.

Printing Services

The printing services received mixed reviews, with some customers having positive experiences while others faced significant delays and poor service.
  • DB
    Delcina Brown
    Nov 8, 2025
    5.0
    I use the printing services at this location often for my business, and Robin makes the entire process effortless every single time. Her attention, kindness, and consistency truly set her apart. I can’t say enough about how exceptional her service is. I’ll keep returning because I know I’m always in good hands. Highly recommend!
  • HP
    Huy Phan
    Nov 3, 2025
    5.0
    Robin was awesome and answered all of my questions. She let me know about how one of my prints came out and made sure I had all the information.
  • DF
    D F
    Oct 30, 2025
    1.0
    TERRIBLE customer service. LAZY employees. They should be ashamed of themselves.
  • EA
    Ethan Alexander
    Oct 14, 2025
    5.0
    I went in looking to speak to someone about getting flyers made for the bar I work at, and the front cashier was very polite and directed me to the print section where I was greeted by Brock, he was very helpful and knowledgeable about what I was trying to do, he made the perfect recommendations and was able to get them done very quickly within 30 minutes of the order all while juggling other guests that needed assistance as well, I was super impressed with his work ethic and demeanor. I’m giving 5 stars because I was in and out and it was a good experience. Thanks again Brock! Take care!
  • RS
    R. Sergio Simon
    Oct 9, 2025
    5.0
    In the past I had not used this Staples for printing. This time my needs included downloading and printing simple documents and also large format printing and mounting. The assistance I received plus the quality means that I will be back!

Frequently Asked Questions About Staples

What are the primary services offered by Staples in Columbus, OH?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What types of products can I find at Staples on 4505 Kenny Road?

You can find products such as Chromebooks, printers, laptops, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Canon, and Apple.