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Brand Certified

United States Postal Service

2.6
(100 reviews)

Business Details

14500 Lorain Ave, Cleveland, OH
44111, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14500 Lorain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14500 Lorain Ave, Cleveland, OH
44111, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.6
100 reviews
5 stars
34
4 stars
4
3 stars
2
2 stars
8
1 star
52
  • MB
    Mattie Beasley
    2 days ago
    1.0
    I keep having mail not delivered. Now my bank card that was supposed to be delivered April 7,2026 is missing called support I got no help at all been living in my house 11 years
  • AT
    Ashley Trickett
    Apr 21, 2026
    1.0
    I have reached out numerous times about my mail not being delivered within the last month. Every time I get the answer of “we will look into it and call you back.” Yet I never get a call back nor a reason for why my mail is not being delivered.
  • LJ
    Lazaro Burgos Jr
    Mar 17, 2026
    1.0
    Package sent states was delivered but not delivered
  • KM
    Kerry Meo
    Dec 10, 2025
    5.0
    My trip to this post office is always great because they have "Tasha" the best employee in the word. She's always so kind and knowledgeable. She's patient and helpful. People coming to the post office need to be more prepared. Bring your own tape/pens/boxes, my goodness. If there is a line its because they are understaffed and Tasha is usually running the front herself. Talk to the person next to you and be kind. In addition Tasha is more deserving of a raise then anyone I know.
  • EW
    Ellen W
    Jan 27, 2020
    1.0
    Closest but also the worst in attitude and service. I mailed a kids puzzle today and was asked if it was FRAGILE. Well no, it's not. So he put the postage on it and with one hand tossed it about a foot away into a empty bin. Just because it isn't glass doesn't give them the right to just TOSS it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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