United States Postal Service

2.0
43 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16828 Harvard Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16828 Harvard Ave, Cleveland, OH
44128, United States

Hours

Reviews

2.0
43 reviews
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  • NR
    Nicholas Rinaldi
    Oct 30, 2025
    1.0
    This is hands down the worst post office I've ever used. Staff is insanely rude right off the start of talking to them. They sent my order out without updating any of the tracking information, and the person I spoke to refused to give me any information / advice for getting the status of the package other than saying there is nothing she can do. Just gotta cross your fingers and hope with sending your packages through here I guess.
  • LL
    luvvsosa
    Oct 10, 2025
    1.0
    The lady in there with the curly hair has a nasty attitude. If you don’t like your job then quit. That doesn’t give you the right to have an attitude with a customer who did nothing to you. I will not be going back & I don’t recommend going to this post office.
  • ND
    Nicole DiPaolo
    Feb 20, 2021
    5.0
    Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.
  • LG
    Laverne Gantt
    Feb 7, 2018
    2.0
    Need more workers with correct change

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.