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Visit your local Post Office™ at 16828 Harvard Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is hands down the worst post office I've ever used. Staff is insanely rude right off the start of talking to them.
They sent my order out without updating any of the tracking information, and the person I spoke to refused to give me any information / advice for getting the status of the package other than saying there is nothing she can do.
Just gotta cross your fingers and hope with sending your packages through here I guess.
LL
luvvsosa
Oct 10, 2025
1.0
The lady in there with the curly hair has a nasty attitude. If you don’t like your job then quit. That doesn’t give you the right to have an attitude with a customer who did nothing to you. I will not be going back & I don’t recommend going to this post office.
ND
Nicole DiPaolo
Feb 20, 2021
5.0
Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 16828 Harvard Ave?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment for passport services using the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 16828 Harvard Ave?
Open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 2:00 PM. Closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person, or apply directly at the Post Office with two valid IDs.
What is the cost of a passport photo here?
The fee for a passport photo at USPS is $15.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, although hours may vary by location.
Which nearby places can I visit before or after my trip to the Post Office?
Nearby places include Ken Ferguson Center for community events, Dave's Market for groceries, and Angie’s Soul Cafe for dining.
Are there financial services close to the United States Postal Service?
Yes, you can visit nearby banks like Fifth Third Bank and Huntington Bank for your financial needs.
Could I combine a visit to the Post Office with some shopping or entertainment nearby?
Certainly! Hibbett Sports and Redbox rental kiosks are nearby for shopping or movie rentals.