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Visit your local Post Office™ at 2400 Orange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported extremely poor service, including rudeness from staff and unhelpful attitudes.
Delivery Issues
Many reviews highlighted significant delays and lost packages, with some customers experiencing packages sitting at the facility for extended periods.
Staff Attitude
Several customers noted that staff members were unfriendly or dismissive, leading to negative experiences.
Positive Experiences
A few customers praised specific staff members for their helpfulness and friendly service, indicating that not all interactions were negative.
Overall Efficiency
The facility was described as slow and unorganized, with many customers expressing frustration over the lack of timely service.
SW
Shayla Wiley
Oct 18, 2025
1.0
Your best bet is to never ship or receive from this USPS. Having to deal with the people there is like pulling teeth. I’ve had 3 packages lost here and they were never received at any point.
FH
Frank Hulewat
Oct 15, 2025
1.0
This service was absolutely no help at all. I don’t even know why you are in existence. Very shameful. You should be embarrassed
TT
ThatGeoKid
Oct 9, 2025
1.0
Very slow; horrible service
JD
Judi Dennison
Oct 2, 2025
5.0
We had pretty good experience with the delivery.
DF
Don Foltz
Sep 10, 2025
1.0
We are a vital business in the Cleveland downtown area and we have not received mail in two days for no valid reason... supposedly there was a carriers vacation that was not able to be covered. What the heck is going on .... we relay on our mail each and every day...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2400 Orange Ave?
You can send mail and ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at 2400 Orange Ave.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services at 2400 Orange Ave?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours are available at select locations.
How much does it cost to get a passport photo taken at this USPS location?
The passport photo fee at USPS is $15.
How can I rent a PO Box at the United States Postal Service on Orange Ave?
You can apply online or in person with two valid IDs and a completed application. Online reservations are quick and secure.
Are PO Boxes accessible after regular hours at this location?
Most locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours can vary. Please check directly with the Post Office.
What are the operating hours of the 2400 Orange Ave United States Postal Service?
Monday to Friday: 7:00 AM to 8:00 PM; Saturday: 8:00 AM to 4:00 PM; Sunday: Closed.
Are there public transportation options near the United States Postal Service on Orange Ave?
Nearby, you can find the US Post Office and the USPS Business Mail Entry Unit, which may be accessible via local transit routes in Cleveland to help you reach this location easily.
What nearby attractions can I visit before or after visiting the USPS on Orange Ave?
You might enjoy the Rock and Roll Hall of Fame Library and Archives or explore the Cuyahoga Community College Metropolitan Campus and its Center for Creative Arts nearby.
Where can I find employment assistance or education centers near the USPS location at 2400 Orange Ave?
Nearby, The Job employment agency provides assistance, and educational institutions like the Manufacturing Center and Tri-C Metropolitan Campus offer various programs.