Brand Certified
United States Postal Service
2.3(304 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2400 Orange Ave, Cleveland, OH
44101, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2400 Orange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
304 reviews
5 stars
80
4 stars
10
3 stars
8
2 stars
16
1 star
190
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misrouting of packages, often stuck at this location for extended periods.
Customer Service
Feedback highlighted a lack of professionalism and rudeness from staff, with many customers feeling dismissed or treated poorly.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
Operational Failures
Frequent complaints about lost packages and poor communication from management indicate systemic issues at this facility.
- DCDub C6 days ago1.0The Cleveland distribution center is the worst USPS location ever I literally try to avoid using usps at all anymore due to this exact location, my packages always get stuck here for a minimum of 3-5 days and it gets scanned in and out constantly in the same location like their going in circles playing games. Get it together, do better!
- OOOhiowedFeb 22, 20261.0Why are you sending the leaving back and fourth? Y'all ok? Do you need us to send a welfare check? Suppose to recieve my item Feb. 9th and y'all are just playing with it. Get some new employees and do your job right!!!!!!!! It ain't that hard..look at all these reviews smh
- LBlexie blankenshipJan 31, 20261.0Worst customer service, horrible attitudes, and wouldn’t even attempt to find our missing mail or tell us if it is there. Wouldn’t even look at me or my husband when we were speaking to them. This is why I hate doing anything through the mail.
- MMMoney MikeJan 28, 20261.0Seems like the 2 women with dreadlocks both had the same nasty attitude. I didn't want y'all number ladies. I just wanted to know where the shipping & receiving office was. Jesus Christ 😭
- AJAmanda JessopJan 26, 20261.0I paid for 2 day shipping 12 days ago. Keeps going back and forth to Akron then Cleveland and back to Akron over and over. This is ridiculous! Usps is already horrible at any center with deliveries and they don't do anything to fix it. Makes me feel like they're stealing packages!! Gross! I want my money back for they're failures of delivery. Can't trust these people!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2400 Orange Ave?
You can send mail and ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at 2400 Orange Ave.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services at 2400 Orange Ave?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours are available at select locations.
How much does it cost to get a passport photo taken at this USPS location?
The passport photo fee at USPS is $15.
How can I rent a PO Box at the United States Postal Service on Orange Ave?
You can apply online or in person with two valid IDs and a completed application. Online reservations are quick and secure.
Are PO Boxes accessible after regular hours at this location?
Most locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours can vary. Please check directly with the Post Office.
What are the operating hours of the 2400 Orange Ave United States Postal Service?
Monday to Friday: 7:00 AM to 8:00 PM; Saturday: 8:00 AM to 4:00 PM; Sunday: Closed.
Are there public transportation options near the United States Postal Service on Orange Ave?
Nearby, you can find the US Post Office and the USPS Business Mail Entry Unit, which may be accessible via local transit routes in Cleveland to help you reach this location easily.
What nearby attractions can I visit before or after visiting the USPS on Orange Ave?
You might enjoy the Rock and Roll Hall of Fame Library and Archives or explore the Cuyahoga Community College Metropolitan Campus and its Center for Creative Arts nearby.
Where can I find employment assistance or education centers near the USPS location at 2400 Orange Ave?
Nearby, The Job employment agency provides assistance, and educational institutions like the Manufacturing Center and Tri-C Metropolitan Campus offer various programs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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