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United States Postal Service

2.7
(107 reviews)

Business Details

13301 Smith Rd, Cleveland, OH
44130, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13301 Smith Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13301 Smith Rd, Cleveland, OH
44130, United States

Hours

Reviews

2.7
107 reviews
5 stars
39
4 stars
4
3 stars
2
2 stars
5
1 star
57
  • AD
    Alexander Dutch
    Feb 4, 2026
    5.0
    Our letter carriers and swing carriers for Ann Arbor Drive Parma 44130 are awesome and need to be commended directly by the Station Manager. Especially given the amount of snow still on the ground Feb/2026
  • EM
    Elle Mc
    Jan 22, 2026
    1.0
    I’ve mailed 2 packages in the last year and both times it’s out for delivery but it is never delivered. It never arrives and there’s nothing you can do about it. The last package had sentimental items. I’m never mailing packages again through USPS.
  • CC
    Cle
    Jan 6, 2026
    1.0
    Mail carrier for Middleburg likes to stuff and crumple peoples mail. Not the first time. If it’s full, put a note to pick it up at the post office. That’s your job. Apparently this entire post office is horrible based on these reviews. Formal complaint will be made.
  • RD
    Raul Davila
    Nov 19, 2025
    1.0
    Missing mail, not getting mail delivered, getting mail to the wrong address
  • JV
    James vanesky
    Nov 12, 2025
    1.0
    Ise to get mail by 1200, now new guy dont show up till after 5 pm thinking b ok ut putting a hold on my mail al I can get It in am have important papers that cannot wait

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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