United States Postal Service

2.6
92 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14500 Lorain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14500 Lorain Ave, Cleveland, OH
44111, United States

Hours

Reviews

2.6
92 reviews
5 stars
30
4 stars
4
3 stars
2
2 stars
8
1 star
48
  • EK
    Eric K
    Oct 27, 2025
    5.0
    A lot of complaints about this location so I wanted to set the record straight. Convenient location lots of with free parking, adequately supplied and fantastic customer service. Yes they are short staffed but that is no fault of the employee. Be patient and nice to one another.
  • SM
    Sharonica McFadden
    Aug 12, 2025
    1.0
    Had a package there that clearly stated hold for pickup the older gentleman tried to give me a hard time and told me they do not offer that service to hold packages for pickup and my packages were getting ready to be shipped back to sender
  • JB
    John Barry
    Jul 14, 2025
    1.0
    Package is just sitting at your facility, not going to the post office or at the post office and not going out for delivery. What is wrong with you guys and why are you so incompetent to get a simple task done.
  • DM
    David M
    Jul 8, 2025
    1.0
    Worst post office ever! I've lived in 5 states and the mail delivery from this place is complete trash. I regularly lose checks, important mail that has to be returned, this post office is trash. They're lucky to have unions or they'd all be fired.
  • MK
    Morten Kristiansen
    Feb 10, 2023
    5.0
    Sent some packages today. Excellent service from “B”.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.