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United States Postal Service

2.8
(47 reviews)

Business Details

14039 Puritas Ave, Cleveland, OH
44135, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14039 Puritas Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14039 Puritas Ave, Cleveland, OH
44135, United States

Hours

Reviews

2.8
47 reviews
5 stars
15
4 stars
4
3 stars
5
2 stars
1
1 star
22
  • CG
    Christian Gonzalez
    Feb 11, 2026
    1.0
    rude supervisor, i request my mail to be hold for 2 weeks while i was traveling and i knew i had mail , yesterday i go there and the black lady supervisor told me they dont have any mail for me , she showed me some letters was at my mail box and everything was wrong , and now she is holding my mail without being resquested , i had a package was already out of delivery and she made the mail man take the package back and put it on hold to me pick it up i never ask for my package to be hold
  • AE
    Anthony Ej6
    Jan 31, 2026
    1.0
    Usps sucks
  • SL
    Shay L
    Sep 13, 2025
    1.0
    I'm trying to find corporate number after not being notified by carrier that I had a package and letter that needed to be signed for, I took the slips directly to puritas location where Nicole who I'm surprised is still working there retrieved my signed slips and said she would send somebody back out the same day which was yesterday Friday the 12th I didn't receive it still so I said ok maybe they will just put it in route for Saturday which is today still nothing inconveniently I ride back up to location for Tiffany to tell me she can't locate any package or letter at the station and will have Nicole call me on Monday wow is all I can say. It's so many messed up things about this location but to lose somebodys packages and not being able to locate them is diabolical. I wish I could rate a 0
  • JL
    Juliana Lozada
    Sep 9, 2025
    1.0
    We caught the mailman delivering a "second notice" for our package and when questioned on said package they did not even have it on the truck. Then when going immediately to pick it up from the store they acted like we were lucky to come get it because they already gave us two notices. Funny how you can attempt to deliver a package that is still sitting at the facility but we're the problem.
  • AC
    Adam Colon
    Aug 19, 2021
    5.0
    I have never been treated badly, I have been visiting for 6 years, most of the staff are always willing, I love this mail. I am bilingual, but if you are not bilingual I think you will need a translator, but if your diligence is simple you will not need one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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