Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12401 Rockside Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
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46 reviews
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- CHCheyanne HardyDec 12, 20255.0Today I went in for help with my mail, and the lady at the front desk was so kind with helping me and making sure I got exactly what I needed. Really good people.
- TGTom GNov 22, 20251.0Very poor service. I wouldn't recommend going too this post office at all. I had a scheduled appointment for a passport and when I went in they said that nobody was there to take care of me... That is just absolutely ridiculous especially when I had a scheduled appointment for a set date and time. Very unprofessional and unorganized. Go somewhere else!
- BGBrittney GraySep 11, 20252.0Not the best post office! When it comes to delivering packages it a hit or miss with them. A person named India was no help, just rude!
- NNNickJul 16, 20252.0The place is clean, easy to get to, and the workers are quick and I feel that the services are affordable for the most part. However, I was told I could cancel my 3 month PO Box early if needed for a refund. I opened the PO Box on 6/28. Went today, 7/16, and was denied for a refund while being reassured and told that I would get a refund at the time of opening the PO Box. I was then told to go call a phone number as they can no longer assist me. I feel that the communication between workers seems lack luster, and some have different thoughts on policies, such as the PO Box policy, than others.
- MCMichael ChapmanJan 31, 20244.0The Postal Employee was courteous and efficient.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
It is located at 12401 Rockside Rd, Cleveland, OH 44125.
What are the opening hours for this USPS location?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a new passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo is $15.
Can I rent a PO Box here, and how do I do that?
Yes, you can reserve a PO Box online or in person. Start the process at https://www.usps.com/manage/po-boxes.htm and complete setup at the Post Office.
Are PO Boxes accessible outside of normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location.
What nearby stores can I visit after using the Post Office?
Nearby stores include Kmart, Big Lots, and Marc's supermarket, perfect for shopping before or after your visit.
Are there nearby food options close to the Post Office?
Yes, Ponderosa Steak House and Flava Catering are close by for a meal before or after your USPS visit.
What nearby services can help with home improvement and cleaning?
Hygieia Cleaning and Sanitation and Sears Home Services are nearby to assist with cleaning and home maintenance needs.