United States Postal Service

2.3
103 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7801 Day Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7801 Day Dr, Cleveland, OH
44129, United States

Hours

Reviews

2.3
103 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
2
1 star
67
  • JT
    Jeremiah Testa
    Oct 9, 2025
    5.0
    I don’t know why there is always bad reviews for this post office I’ve been here a handful of times and every time even when I had no idea what I was doing they were extremely nice and helpful
  • SC
    Skylr Corsaro
    Aug 17, 2023
    1.0
    This has to be the worst post office ever mainly due to one person: Jim. Jim is the only older guy who works there. I am at this post office every single day and constantly have to deal with Jim who is absolutely so miserable. He locks the doors before the stated closing time, in your face. I have witnessed him constantly harass the customers here so much that they claim they will never come back. This guy has made me overpay on my letter envelopes claiming they are “PaCKaGeS” just because they were a little thicker than 1 sheet of paper. You will have to wait in line for maybe 20-30 mins no matter what time of the day as JIM seems to be the only worker who moves at the speed of a 90yr old turtle. I am extremely dissatisfied with this establishment mainly due to the fact they will shut the doors PRIOR to the stated closing time. That is not how an official business is to be ran. If I could give this place negative stars I would.
  • JR
    J R
    Jul 20, 2020
    1.0
    Worst post office ever! I try to avoid but didn't feel like driving out of the way. Only ever have 1 person working! Line is always out the door!
  • DM
    Desiree Moyer
    Nov 8, 2017
    1.0
    Terrible customer service. They don't deserve any stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.