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Visit your local Post Office™ at 8745 Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Not sure if I'm going to continue using USPS or this branch. Sent my step mom a Christmas gift on 23rd of December. Its January 6th and still no gift. Its been 2 weeks. Normally dont take this long... not sure what they having going on. That day the system was down i should've took my gift somewhere esle for postage. But lesson learned now I'm gonng have to repurchase and resend the gift if its not received smh.
DR
David Robinson
Oct 18, 2025
5.0
I want to say THANK YOU to both the Clerk who handled my call, and the Carrier #12 for his help in getting my package delivered corrected. I ended up with a wrong number on the package, they sent me a notification and after I called we corrected my mistake. Both were curious, easy to understand and went out of their way to ensure my package being delivered that Saturday 10/18/25 like it was supposed to be. 👍👍
CH
Crystal McDowell Harper
Jan 6, 2017
1.0
In December, I bought a cover for my tablet. Tracking had it marked as delivered 12/1, but it wasn't delivered to me. I called, they took my address and number--and never called me back. I called 2 days later. They put me on hold and I waited OVER AN HOUR (I wanted to see how long it would take) before someone picked up the phone and asked me who I was waiting for. They took my address and number--and NEVER called me back. Luckily, whoever they delivered it to put it back in the mail and I got it a week after it was marked delivered.
On 12/23, I ordered a book my son needed for school. He didn't need it until today so I thought I was going to get it early. It was marked delivered 12/27, but again not to me. I didn't even bother to call this time, I just waited for it to be resent. I FINALLY got it today. Unfortunately, I had to go out and buy one at the bookstore yesterday because he NEEDED it TODAY and it cost 3 times as much! I wish I could give it zero stars!
MA
Mike “J Psychosis” Abbott
Mar 18, 2016
1.0
They never answer their phone. Called 18 times just kept ringing then it hung up after 2 minutes of ringing
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 8745 Broadway Ave, Cleveland, OH 44105.
What are the hours of operation for this USPS location?
The USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available.
Can I rent a PO Box at this Post Office?
Yes, you can search and reserve a PO Box online and complete the setup in person at this location.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access times may vary, so check locally.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS locations is $15.
What nearby places can I visit before or after my visit to the USPS?
You can visit Children At Play Costumes for party supplies or Mill Creek Falls, a nearby landmark and waterfall, for some sightseeing.
Are there other Post Office locations nearby?
Yes, there are other nearby post office locations including another United States Postal Service branch, US Post Office, and Newburg Station for postal and freight services.
What local businesses are near the USPS on Broadway Ave?
Nearby local businesses include South End Hardware for building supplies, Rudyak Electrical Services for home improvement, and Boarder Line Auto for automotive repairs.