United States Postal Service

3.6
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4160 Pearl Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4160 Pearl Rd, Cleveland, OH
44109, United States

Hours

Reviews

3.5
60 reviews
5 stars
32
4 stars
6
3 stars
3
2 stars
1
1 star
18
  • NN
    Noah
    Dec 13, 2025
    4.0
    You have to help who you with anyway it went and goes try that
  • LW
    La Queta Worley
    Nov 8, 2025
    1.0
    O my goodness I have to definitely say this location is totally HORRIBLE I was supposed to get my SSI direct express card in the mail from here But I never even got it Sometimes the mailman gives our mail to the wrong person So I told Social security administration and they said I can't do anything about it But miss out on that money then I did get through on the phone to direct express card and they don't even know what I am talking about 🤔🙋🏾‍♀️😡🤬💔❤️‍🩹🥺
  • TJ
    Tyeisha Jackson
    Sep 23, 2025
    1.0
    They don’t even answer the phone
  • KL
    Karen Langmeyer
    Mar 12, 2019
    5.0
    Going to the post office the employees are kind and they try to get the customers out in a timely manner, however to call them leads to frustration as either the line is busy continuously or it just rings and rings.
  • KR
    Kat Ries
    Oct 26, 2017
    1.0
    I never receive my mail. It's been 3 days I've waited on a package and nothing. I never get my mail. It can sometimes be two weeks before I get anything.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.