Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3675 Warrensville Center Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
133 reviews
5 stars
21
4 stars
11
3 stars
4
2 stars
7
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Delivery Issues
Customers frequently reported problems with mail and package delivery, including lost items, incorrect deliveries, and delays.
Staffing Problems
Many reviews mentioned understaffing leading to long wait times and inefficient service, with calls for more employees to improve customer experience.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific staff members who provided helpful service.
ST
sherrie tinsley
Feb 6, 2026
1.0
I have been up here 3 x and they can't find my package
TW
Taliyah Whitehead
Jan 6, 2026
1.0
Had packages that was supposed to be picked up and they never came to get it but i received a confirmation that it was picked up when i quite literally still have the packages🤔
MP
Miranda P
Sep 20, 2025
1.0
Typical post office experience. Also typical of government employees. Does the bare minimum, couldn't care less, lights are on but no one is home, don't actually want to help you. I hate using this service to ship anything, and I only do if I am forced to. Just use UPS.
Edit: and to top it off.. I was notified by the recipient of the package I was sending that somehow (even though I bubble wrapped it, and the put it in a package with extra bubble wrapping just for safe measure), water got into the package and onto electronic device I was sending, possibly damaging it. So it was most likely mishandled because I put so much extra care into the packaging. I will NEVER use USPS again.
FB
Freddie Ballard
Sep 19, 2025
5.0
Fast and efficient service.
AJ
A J
Sep 15, 2025
1.0
Anytime I drop mail or packages off it is DAYS before I get notified that it was fully shipped out. I have never encountered that with any other usps.
Also- regarding my mailman, half of the time they say they “couldn't deliver mail/package because of an animal” I have cats? and my security footage shows them walking right by my house not even trying. Mine REGULARLY delivers my packages to my neighbor also.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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