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Visit your local Post Office™ at 5725 Portage Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Been a customer for 20 years am glad we are Blessed with a Nice friendly post office..
MD
Mr Dee.45
Jul 14, 2025
5.0
ALWAYS professional, courteous, and helpful.
TS
Telka Shaw
Dec 7, 2020
1.0
The employee that was working at 2:15pm today, 12/7th was the most NASTIEST, MEANEST WORKER EVER! I was trying to mail something VERY IMPORTANT to my daughter that is in school in Cincinnati. The worker said that the zip code was wrong, so I said let me call my daughter to confirm because AGAIN, THIS IS SOMETHING THAT IS VERY IMPORTANT. The worker got upset and said, "We should know". I said I don't think that you are lying, but I am going to confirm. She began talking under her breath as I'm still making a transaction to purchase stamps. My transaction is over. I go in the hallway so that I can place all stamps on several envelopes and when someone came in the door, I could hear her screaming at the top of her lungs, literally talking about me. IF YOU ARE THAT ANGRY ABOUT WORKING AT THAT ITTY BITTY POST OFFICE, THEN MAYBE YOU SHOULD APPLY ELSEWHERE, BECAUSE NEVER SHOULD YOU BE THAT ANGRY BECAUSE I WANTED TO CONFIRM THAT WE WERE ALL ON THE SAME PAGE FOR AN ENVELOPE THAT I WAS MAILING. Needless to say, my daughter mistyped. I get it, but the NASTINESS WAS SO VERY UNNECESSARY AND I WILL NEVER GO TO THAT LOCATION AGAIN AS LONG AS "LITTLE MISS, I WISH I COULD RETIRE BUT CAN'T" is working there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5725 Portage Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
Can I get my passport photo taken at this Post Office?
Yes, but you need to make an appointment for first-time passport and photo services using the online scheduler.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website and complete setup in person.
What are the hours of operation for this USPS location?
The Post Office is open Monday to Friday from 9:00 AM to 1:00 PM, then from 2:15 PM to 5:00 PM. It is closed on Saturdays and Sundays.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 PO Box access in the lobby, but hours vary by location. Please check with this Post Office for specific lobby hours.
Are there any banks near the United States Postal Service at 5725 Portage Ave?
Yes, nearby banks include Huntington Bank, KeyBank, and Citizens, which might be convenient for your banking needs when visiting the Post Office.
What public transit options are near this Post Office?
The Broadway And E. 55th bus station is nearby, providing convenient public transit access to the Post Office location.
Are there any restaurants close to the Post Office to visit before or after my appointment?
Yes, Broadway Pizza in Cleveland is nearby, a great option to grab a meal before or after visiting the Post Office.