United States Postal Service

3.3
18 reviews

About

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Visit your local Post Office™ at 5725 Portage Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5725 Portage Ave, Cleveland, OH
44127, United States

Hours

Reviews

3.3
18 reviews
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  • LF
    Lerra Fletcher
    Nov 3, 2025
    5.0
    Been a customer for 20 years am glad we are Blessed with a Nice friendly post office..
  • MD
    Mr Dee.45
    Jul 14, 2025
    5.0
    ALWAYS professional, courteous, and helpful.
  • TS
    Telka Shaw
    Dec 7, 2020
    1.0
    The employee that was working at 2:15pm today, 12/7th was the most NASTIEST, MEANEST WORKER EVER! I was trying to mail something VERY IMPORTANT to my daughter that is in school in Cincinnati. The worker said that the zip code was wrong, so I said let me call my daughter to confirm because AGAIN, THIS IS SOMETHING THAT IS VERY IMPORTANT. The worker got upset and said, "We should know". I said I don't think that you are lying, but I am going to confirm. She began talking under her breath as I'm still making a transaction to purchase stamps. My transaction is over. I go in the hallway so that I can place all stamps on several envelopes and when someone came in the door, I could hear her screaming at the top of her lungs, literally talking about me. IF YOU ARE THAT ANGRY ABOUT WORKING AT THAT ITTY BITTY POST OFFICE, THEN MAYBE YOU SHOULD APPLY ELSEWHERE, BECAUSE NEVER SHOULD YOU BE THAT ANGRY BECAUSE I WANTED TO CONFIRM THAT WE WERE ALL ON THE SAME PAGE FOR AN ENVELOPE THAT I WAS MAILING. Needless to say, my daughter mistyped. I get it, but the NASTINESS WAS SO VERY UNNECESSARY AND I WILL NEVER GO TO THAT LOCATION AGAIN AS LONG AS "LITTLE MISS, I WISH I COULD RETIRE BUT CAN'T" is working there.
  • CK
    Chance k
    Oct 21, 2020
    5.0
    It's a post office..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.