United States Postal Service

2.3
117 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5815 Landerbrook Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5815 Landerbrook Dr, Cleveland, OH
44124, United States

Hours

Reviews

2.3
117 reviews
5 stars
32
4 stars
5
3 stars
5
2 stars
4
1 star
71
  • NN
    NeonFrogz
    Oct 3, 2025
    1.0
    Closes before time on google. Never has the self service working.
  • LH
    Lucy Hall
    Sep 3, 2025
    5.0
    I cannot thank the team at the Landerbrook USPS enough. Gary and Crystal were outstanding to work with. Their professionalism, kind attitude and willingness to help are outstanding. I compare and contrast this with my actual post office, which I would barely give a one-star rating to. Bravo Landerbrook! I will be back.
  • DA
    debra Aronson
    Jul 15, 2025
    1.0
    May I say this is most unfriendly post office in the world! Actually, the man serving me was especially rude! It was basically empty in there and he still had me change locations to fill something out.. Didn’t thank me for coming in and was not friendly.. I’ve been in a lot of post offices but never treated this way which is why I felt the need to write a review
  • EW
    Erica Washington
    Dec 19, 2024
    5.0
    Always a pleasure going here. It’s just the package slot is always closed in the lobby and you have to go in there and hand it to a Representative.
  • BB
    Britt
    Dec 1, 2023
    1.0
    Extremely rude upper management, especially the “supervisor”(Brittany) and Sherman or (Sharonda) I was amazed at the terrible customer service I received /judgement from the workers . Customer service isn’t for everyone, especially if you find it burdensome to help someone and feel the need to belittle them with passive aggressive responses /actions. Seek a new profession.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.