Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5815 Landerbrook Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
122 reviews
5 stars
33
4 stars
6
3 stars
5
2 stars
4
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with specific complaints about individual employees being dismissive and aggressive.
Efficiency
Customers frequently reported long wait times and inefficient service, often citing only one clerk available during busy hours.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Delivery Issues
Several reviews mentioned problems with package delivery, including lost items and failure to deliver packages as promised.
Facility Condition
The post office was noted to be clean and well-maintained, but this did not compensate for the poor service experiences reported.
- BKBryan Krosin6 days ago4.0It's a United States Post Office
- MIMichael Charles IIIDec 24, 20255.0Best Post Office around! I'm always in and out very quickly and it's in a nice convenient location. Always a pleasure going to this branch! 💌💌💌🩵🤍🩵
- SASaundra AcyDec 16, 20251.0I had a very disappointing experience at this post office due to the clerk who assisted me, a Black male employee working the counter. He was extremely rude, dismissive, and unprofessional throughout the interaction. What made the situation worse is that he selected a “great” rating for himself on the customer feedback screen without allowing me the opportunity to provide my own honest response. This behavior is misleading and inappropriate. Customer service should be respectful and transparent, and this experience was the complete opposite.
- AKAleksandr KurchinDec 11, 20251.0My package is delivered somewhere else, but i got wrong mail instead. Thanks for the great service.
- PRpatty rogersDec 8, 20251.0Avoid if needing assistance at the desk. Absolutely terrible service! Older African American man is mean and should NOT be customer faced. He OBVIOUSLY hates his job and dealing with people. Merry Christmas Scrooge! I would give ZERO stars!!!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5815 Landerbrook Dr offer?
This location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a first-time U.S. passport here. You generally need to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services, and what is the cost?
Yes, passport photos are available by appointment. The fee for a passport photo is $15.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at USPS's official website. After reserving, you'll receive instructions to complete the setup in person.
Are PO Boxes at this Post Office accessible after hours?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check with this local Post Office for exact lobby access times.
What are the operating hours of the USPS location at 5815 Landerbrook Dr?
Monday through Friday, it is open from 8:30 AM to 6:00 PM; Saturday from 8:00 AM to 2:00 PM; closed on Sundays.
Are there other post offices near the United States Postal Service at 5815 Landerbrook Dr?
Yes, there is another US Post Office and United States Postal Service locations nearby that customers might find convenient for their mailing needs.
What nearby services can I visit after coming to the Post Office?
You can visit nearby services such as House of Mews Rescue for community help or Forte Power Washing for home services, adding convenience to your day.
Are there dental services near this Post Office?
Yes, several dental offices are nearby, including Stuetzer Family & Cosmetic Dentistry, Exceptional Smiles at Landerbrook, and Complete Smile Care, convenient for scheduling appointments around your postal visits.
Can I find medical and health services close to the USPS location?
Nearby medical services include Akron Children's Pediatrics and Dermatology centers, giving you options for healthcare visits near the Post Office.