Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cleveland, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
259 reviews
5 stars
142
4 stars
35
3 stars
19
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Staffing Issues
Many reviews highlighted understaffing and long wait times, leading to frustration among customers.
Product Availability
Customers frequently noted that the store was out of stock on various items, making it difficult to find what they needed.
Printing Services
The printing department received significant criticism for poor service, including delays and unhelpful staff, although a few employees were praised for their assistance.
Store Condition
Several reviews mentioned that the store was messy and in disrepair, contributing to a negative shopping experience.
- SSSuzanne SeifertNov 5, 20255.0Printing staff is so patient and offers great suggestions. Big shout out to Herbert for introducing me to silk test paper
- LJLacey JOct 31, 20251.0Horrible customer service.
- EBE. John BusserSep 28, 20255.0Great product selection and very helpful associates !!
- SHSerena HarraginSep 22, 20255.0Went into the store, very helpful, found what I needed and ordered other things that weren't in the store but were online. Free delivery. Great job - thanks.
- BBBerDetta BallardSep 13, 20255.0Ryan was the person who help with my initial purchase of my product.
Frequently Asked Questions About Staples
What products and services does Staples in Cleveland, OH offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with office supplies, computers, and furniture essential for work and learning.
What are Staples Cleveland's store hours throughout the week?
Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples offer pickup and delivery services?
Yes, Staples provides in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at Staples in Cleveland?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Does Staples provide passport photo services?
Yes, passport photo services are available at Staples Cleveland.
Are there nearby UPS locations for convenient shipping options?
Yes, Staples is near a UPS Alliance Shipping Partner and a UPS Access Point location, which can assist with vehicle shipping, courier, delivery, and package pickup or drop-off.
What nearby places can I visit for event planning and professional services?
Nearby, you can find YOUGO Experience for professional services and event planning, as well as BTRSWET Cre8tionz, which specializes in art school and event planning.
Where can I find fitness and health-related services near Staples?
F2D Fitness, offering boot camp, vitamins and supplements, and clothing, is located nearby, as is Huntor's Helpers Inc., which provides home health care and gym services.
How can I stay updated with Staples Cleveland's local store information and deals?
You can visit Staples Cleveland's official website and their social media pages on Facebook, Instagram (@staplesstores), TikTok (@staplesstores), LinkedIn, Twitter (@StaplesStores), and YouTube channel for updates and special deals.