Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cleveland, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
264 reviews
5 stars
143
4 stars
35
3 stars
19
2 stars
11
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the store is understaffed, leading to long wait times and poor service.
Customer Service
While some employees received praise for their helpfulness, many reviews highlighted rude or unhelpful staff, particularly in the printing department.
Store Condition
The store was described as messy and poorly maintained, with frequent complaints about out-of-stock items and malfunctioning equipment.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
- ARAlong For The Ride1 day ago1.0Times must be tough, selling adult toys now.... thought this was an office supply store.
- TVTheresa V.Jan 5, 20261.0Here I am again, long line to use a printer because the other 2 aren’t working. Long line at the print help desk and at the regular checkout too. This place is constantly understaffed and the customer surely comes last here. Obviously, this is corporates fault, but they need to do better. I’ve been coming here for years and nothing has changed. Buying a printer soon because I cringe every time I have to visit this place.
- JAJennifer AndersonJan 5, 20265.0I had a very positive experience with the document printing gentleman. He was patient and he helped me understand the system used to send a document for printing. Thank you sir.
- RMRuth McduggalJan 5, 20261.0There's no reason for associates to open up your returns in order to put them into another plastic bag. Why should I carry in all of my returns without a package just for you to rip open my packages and put them into separate bags? That makes no sense at all and such a waste.
- NLNate J. LullDec 27, 20251.0Why do their staff dump materials on the side of the road by the dumpster and not pick them up? Makes the whole place look awful.
Frequently Asked Questions About Staples
What products and services does Staples in Cleveland, OH offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with office supplies, computers, and furniture essential for work and learning.
What are Staples Cleveland's store hours throughout the week?
Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples offer pickup and delivery services?
Yes, Staples provides in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at Staples in Cleveland?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Does Staples provide passport photo services?
Yes, passport photo services are available at Staples Cleveland.
Are there nearby UPS locations for convenient shipping options?
Yes, Staples is near a UPS Alliance Shipping Partner and a UPS Access Point location, which can assist with vehicle shipping, courier, delivery, and package pickup or drop-off.
What nearby places can I visit for event planning and professional services?
Nearby, you can find YOUGO Experience for professional services and event planning, as well as BTRSWET Cre8tionz, which specializes in art school and event planning.
Where can I find fitness and health-related services near Staples?
F2D Fitness, offering boot camp, vitamins and supplements, and clothing, is located nearby, as is Huntor's Helpers Inc., which provides home health care and gym services.
How can I stay updated with Staples Cleveland's local store information and deals?
You can visit Staples Cleveland's official website and their social media pages on Facebook, Instagram (@staplesstores), TikTok (@staplesstores), LinkedIn, Twitter (@StaplesStores), and YouTube channel for updates and special deals.