Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.3
430 reviews
5 stars
335
4 stars
15
3 stars6
2 stars5
1 star
69
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery personnel were frequently described as courteous, friendly, and professional, providing a positive customer experience.
Delivery Issues
Several customers reported issues with delivery scheduling, including delays, cancellations, and lack of communication.
Installation Quality
While many praised the installation service, there were notable complaints about improper installations and lack of expertise from some delivery teams.
Communication
Customers appreciated timely updates and communication regarding delivery times, although some experienced poor communication and confusion.
Carefulness
Most reviews highlighted the careful handling of items during delivery, with many customers noting that their homes and products were treated with respect.
- KSK. S.6 days ago5.0My delivery drivers were very kind and professional!
- EBEmery Boyle-ScottNov 15, 20255.0Great job with quick service, careful delivery and on schedule. Thanks!
- GCGarden ChickNov 15, 20255.0They delivered my IKEA furniture today. They handled the boxes carefully and were very pleasant.
- RFRyan FletcherNov 11, 20255.0Delivery and setup of my gym equipment was fantastic. Friendly, really cared that things were right when they left. 10 out of 10
- LLLaura LewarchickNov 11, 20255.0A wife and husband team delivered my new Peloton with expertise and care. They were very nice and took the time to make sure I understood everything and was very gentle with protecting my home and the bike.
Frequently Asked Questions About RXO
What services does RXO provide in last mile logistics?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, arranging around 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 12135 Bennington Ave, Cleveland, OH 44135, USA.
What are RXO's operating hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for service inquiries?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages are supported by RXO for customer service?
RXO supports English and Spanish languages.
What types of delivery services does RXO specialize in?
RXO specializes in last mile, final mile, home delivery, appliance delivery and installation, as well as furniture delivery.
Is RXO active on social media?
Yes, RXO has a presence on LinkedIn, Facebook, Instagram (@rxo.inc), and Twitter (@rxoinc).
What nearby places can I visit before or after visiting RXO?
Nearby you can visit the Cleveland Pickleball Center for sports and recreation, Thompson Race Way Park for outdoor activities, or enjoy a meal at Tortilleria La Bamba, a Mexican restaurant.
How can the nearby transportation and freight services help in accessing RXO?
XPO Logistics, Inc., a nearby freight and cargo service provider, can assist with transportation needs related to RXO's logistics services.
Are there convenient dining options near RXO for visitors?
Yes, visitors can find dining options like Tortilleria La Bamba (Mexican), Spring Garden (Chinese/Asian cuisine), and Mr Hero (sandwich shop) close to RXO.