Brand Certified
United States Postal Service
1.9(208 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
3 Severance Cir, Cleveland Heights, OH
44118, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3 Severance Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
United States Postal Service
3 Severance Cir, Cleveland Heights, OH
44118, United States
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed
Reviews
1.9
208 reviews
5 stars
35
4 stars
7
3 stars
7
2 stars
12
1 star
147
- RJRachel JApr 2, 20261.0Very unprofessional there were clients in line and these girls were looking at TikTok with no sense of importance and talking about hairstyles. I would recommend going to another post office with good customer service and a sense of urgency.
- WLWonnie LockridgeMar 5, 20261.0Customer Service is at an all time low. I needed one strip of tape for shipping and they told me that someone stole the tape and to buy a whole roll. They stood around talking about hair glue and extentions primarily while I waited for service. I don't advise anyone get service there.
- MCMR CEOMar 2, 20261.0I spoke to a worker who is supposed to be a supervisor named lashawn she was very rude to me and closed the door in my face. I was trying to file a complaint about the mail carrier who services my area because she constantly putting my mail in my next door neighbor mailbox including my social security card and nothing has been done about this even after I filed a complaint
- CPCassie PerryFeb 23, 20261.0This post office is by far the WORST ONE I have been to in a long time. I put my mail on hold and they still send it out with the carrier. When I go to ask for it as I have some very important documents that I am waiting for they are very rude and condescending towards us like it's our fault they don't want to work. I never have been rude or anything but kind to these people and have received nothing but disrespect in return. The USPS needs to do better with their offices.
- SBSydney BJan 22, 20265.0I've been to this location plenty of times, I've never had an issue with the staff. I always smile, say please and thank you, and treat them with basic human decency (as we should to anyone), and the staff here have always reciprocated that kindness! Kindness is a two way street. I'm thankful they make sure my packages are delivered promptly!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Cleveland Heights?
It is located at 3 Severance Cir, Cleveland Heights, OH 44118.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 3:00 PM. It is closed on Sunday.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can rent a PO Box by searching availability and reserving one online, then completing the setup in person at the Post Office.
Are PO Boxes accessible after regular Post Office hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby places can I visit around the Post Office?
Nearby you can find various services such as Creative Moves (event planning and daycare), several other Post Offices including Severance Center Post Office and US Post Office, and medical centers like Cleveland Clinic Severance Medical Arts.
Are there dining options near the Post Office for a quick meal?
Yes, Subway is located nearby, offering convenient sandwich options if you want to grab a bite before or after your visit.
Can I find fitness or recreational facilities near the Post Office?
Yes, I/O Fit is a nearby gym and sports venue where you can engage in active life and fitness activities close to the Post Office.
Brand Certified Facts from United States Postal Service
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Certified April 26, 2026Yext Knowledge Graph
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