Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1320 Nagel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about packages being misdelivered, not delivered, or mishandled, leading to frustration among customers.
Staffing and Efficiency
Customers noted long wait times and understaffing, particularly during busy periods, impacting overall service experience.
Communication Problems
Many customers expressed dissatisfaction with the lack of communication, including unresponsive phone lines and inadequate problem resolution.
Positive Experiences
Despite the negative feedback, several customers reported positive experiences with specific staff members who provided excellent service.
JW
Jordan Wiehoff
Nov 17, 2025
1.0
Employee never fails to throw my packages around right there in front of me.
CB
chris bailey
Jul 2, 2025
1.0
Try calling them ,there automated system sucks
TC
Tim Combes
Jun 25, 2025
5.0
Mandy was super kind and helpful! Public services get a back rap but all my experiences here and at the BMV have been lovely
MO
Matt O'Connell
Jun 24, 2025
5.0
These guys are awesome. I mail out a good amount of stuff and they are always there to make sure things are don’t correctly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1320 Nagel Rd, Cincinnati?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, but there are limited walk-in passport hours at select locations.
What are the office hours for this Post Office?
Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 3:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application form. Visit the USPS website for availability and pricing.
Are PO Boxes accessible outside normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location; please check with your local Post Office.
What is the cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Is the United States Postal Service near any other postal or government-related facilities?
Yes, nearby you can find the US Department Of State Passport Center and another US Post Office, which may offer complementary services such as passport assistance and mail handling.
Are there any nearby childcare or school facilities close to this USPS?
Yes, several 'The Goddard School' locations and Garden Montessori School are nearby, which might be convenient for parents running errands or mailing items while dropping off or picking up children.
What nearby dining options are available near the USPS at 1320 Nagel Rd?
Nearby restaurants include 'By Golly’s Anderson', a Mexican and burger restaurant, and 'The Varsity Sports Bar and Grill', ideal places to eat before or after your postal visit.