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Visit your local Post Office™ at 7350 Montgomery Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Yesterday, 1/9/26 was a most traumatic experience for several of us at the Montgomery Post Office. In the space of just a few minutes we went from a friendly group of patrons to a truly horrific exchange between the postal worker and a customer. There is no denying that the customer was possibly mentally ill, but the postal employee only made the situation worse and when the customer asked for a supervisor, the employee said there was not one (something we later learned was untrue).For about five minutes, we all stood there terrified as they yelled at each other at the top of their lungs. At one point, a well-meaning young woman tried to deescalate the situation, but the customer turned to her and began yelling at her as well. When the gentlemen next to me asked what we should do, I told him to look at the floor and remain silent. I realize now that we all should have just left the post office. There was really no way for us to know whether or not the woman had a weapon or what her next move would be. We all understood that the customer was problematic which should have prompted the person in charge to simply say "this is inappropriate, you need to leave or I will call the police" rather than continuing to provoke her. Note: I had to give a star to post the review, there should be no stars
IR
Isaac Robinson
5 days ago
1.0
Came into the post office today to find out if I could somehow get a new postage label and refund the old one after I missed the ship date due to my mother’s passing. Instead of even remotely listening to me say something as quick as what I just typed I was initially just not listened to, so I had to reexplain and then was immediately told that they don’t do labels? Just postage. Then was told just go write a new one and pay. I was met with intense condescension for whatever reason. I just walked over to write the address and realized I didn’t have my phone. I took my box back out to the my car and just bought a new label. Then I found out I could get a refund for the label I purchased before. I’m unsure what made her so mad, I will say I came in 20 minutes before they closed but I used to bartend and do kitchen work when I was younger. Even if she just listened it wouldn’t take her 10 minutes and she didn’t have to close a kitchen/ bar and sweep and mop lol hopefully she has a better day tomorrow I guess
MR
Matt Russ
Dec 29, 2025
1.0
One of your drivers not only cut me off with my child in the car, he was in a black chrysler, he proceeded to speed doing 50 through a school zone of 25 mph.. when confronting employee about the reckless behavior in the parking lot they said there isn't anything they can do about it... just sad we have these people on our streets daily - no wonder there are so many accidents in Cincinnati. Do better.
CH
Cheryl Hayward
Dec 9, 2025
5.0
There was no service available at the time that I was there like like I was there after hours but the place was clean and I felt safe!
MT
Makena Turner
Nov 17, 2025
1.0
Went in today to ship two packages, the website wasn’t allowing me to print my labels. I walked up to the front lady and she was very rude. I asked her to print me a label and she responded “Do you think I stand up here and print everyone’s label?” And then proceed to yell, I decided I was leaving and she said “Yeah gone head and leave.” Very disgusting, not professional. And then she proceeded to talk smack to the other people in line.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7350 Montgomery Rd?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve a PO Box online at the USPS website and complete the setup in person at this Post Office.
Is there access to PO Boxes after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for details.
What nearby places can I visit before or after my visit to the Post Office?
You might want to visit The Waning Moon LLC for beauty and hair services, or stop by Peachy Seiden MS, Rdn, an American restaurant and sports club near the Post Office for a meal.
Are there any nearby locations where I can access money transfer services?
Yes, Western Union is nearby and offers money transfer services you can use in addition to USPS money orders.
If I need pet grooming services, where nearby can I go while visiting the Post Office?
Paws Palace, a local pet groomer and pet services provider, is close by if you need pet care before or after your visit.
How can I schedule a passport photo appointment for this Post Office?
Use the USPS online scheduler to book an appointment for passport photo services at this location.