United States Postal Service

2.4
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 670 Northland Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
670 Northland Blvd, Cincinnati, OH
45240, United States

Hours

Reviews

2.4
117 reviews
5 stars
35
4 stars
2
3 stars
5
2 stars
8
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Package Issues

Numerous reviews mentioned lost or stolen packages, with customers expressing frustration over the handling and delivery of their mail.

Inconsistency

Service quality varied significantly, with some customers praising helpful staff while others described long wait times and disorganization.

Communication Problems

Customers frequently noted difficulties in reaching staff by phone and receiving timely updates on their packages.
  • BB
    Benji Blaustein
    Dec 15, 2025
    1.0
    Lost package
  • KA
    Kimberly Allen
    Dec 2, 2025
    1.0
    This is the worst post office ever!! They are rude, disrespectful and incompetent!!
  • LB
    Lisa Becker
    Nov 24, 2025
    1.0
    November 22 2025 Another package missing that says delivered. There are either extremely incompetent people working at this post office or theives. Time to get the police involved
  • JM
    Jenn Muse
    Nov 20, 2025
    5.0
    Suzann was so nice and helpful. Victor was too. They were the first to care about services needed out of 6 usps stores. Thank yall so much. Yall were great.
  • MM
    Miranda Muse
    Nov 20, 2025
    5.0
    Mr Victor & Ms Suzanne had me leaving a 100% satisfied customer … USPS offers a fingerprinting services for the FBI, while prepaying through the FBI portal and getting our confirmation code you then proceed to the USPS for the fingerprinting services (-50.00) USPS charges. Totally fine I was aware. You type your zip code in and it will direct you to the USPS offices that offer the services. Going around to 5 different Cincinnati offering locations, Cin-Dayton Rd, Colerain Ave, Werk Rd, Scott St COVINGTON KY, Reading Rd, this location on Northland Blvd, had 2 front end helpers who took the time to actually provide the services the USPS offers! These 2 were determined to make sure our requests were completed. I couldn’t thank them enough, which finding a service provider that actually cared finally and took the time was heart felt and greatly appreciated. We can actually be done today after driving countless times an getting countless run arounds for the 3 orders of FBI fingerprinting background checks! These 2 actually took the initiative and hold themselves to a higher standard and there should be more people like them!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.