Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8721 Colerain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
180 reviews
5 stars
48
4 stars
8
3 stars
3
2 stars
13
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees being aggressive or dismissive.
Long Wait Times
Numerous reviews highlighted consistently long lines and slow service, often requiring customers to wait for extended periods.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall sentiment leaned towards dissatisfaction with service quality.
Inconsistent Operations
Customers noted issues with the post office's operational hours and the functionality of self-service machines, leading to further frustration.
- VSVic SageNov 14, 20252.0I wanted to dispose of used weathered USA flags. There was no station to leave them, so I ask the front desk. The employee at the desk had no idea what I meant, and asked to verify if it’s for a deceased veteran, I told her no it is for retired flags which you cannot just toss in the trash. I overheard her ask gentlemen in the back they too responded with complete confusion. Does USPS not help dispose of American Flags anymore?
- TWTimex WiOct 16, 20251.0Removed mail box so. What's the point?
- CPChasity PAug 22, 20251.0The place was dirty. The workers did not care about other people's time. Stood in line for almost 30 mins for a 2 min transaction. And it wasn't even busy. They need to get workers that care about their job and their customers. Worst service ever!!!
- SLShelby LeeJun 10, 20251.0Never answers their phone. No one showed for a passport appointment. Late mail often.
- GGGT500 Mustang (GT500)Jun 10, 20251.0The most stressful 3 days sending a $32 envelope I have had in a very long time. Never ever again. Too bad Elon Musk didn't stop by here and close this branch. I think Goodwill Industries could send in a few good replacements here. Thumbs down to the Groesbeck post office personnel.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8721 Colerain Ave offer?
This Post Office provides mail and package sending services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Please complete and print your application before visiting.
How do I schedule an appointment for passport services here?
You need to schedule an appointment online using the USPS appointment scheduler as most locations have set hours for passport services.
Does this post office offer walk-in passport services?
Limited walk-in passport hours are offered at select locations. It's recommended to check availability beforehand.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at the USPS website and follow instructions to complete setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. Please check with this specific Post Office.
What nearby places might be helpful to visit before or after my USPS trip?
Nearby you can find The Home Depot for home improvement needs, Golden Corral Buffet and Grill for dining, and Groesbeck Church for local community events.
Are there other postal service locations close to this USPS?
Yes, nearby postal options include the USPS Collection Point, Post Office-Groesbeck, and another US Post Office for alternate service locations.
Which nearby services could help with moving or automotive needs when visiting this Post Office?
Nearby you can find Penske Truck Rental and Tool & Truck Rental at The Home Depot to assist with truck rentals, as well as automotive repair centers like Toyota Collision Center.