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United States Postal Service

1.9
(228 reviews)

Business Details

2917 Short Vine St, Cincinnati, OH
45219, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2917 Short Vine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2917 Short Vine St, Cincinnati, OH
45219, United States

Hours

Reviews

1.9
228 reviews
5 stars
39
4 stars
3
3 stars
8
2 stars
15
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Delivery Issues

Frequent complaints about mail not being delivered, packages going missing, and poor tracking.

Inconsistent Experiences

While some customers praised specific employees for their helpfulness, others had consistently negative interactions.

Accessibility Problems

Customers noted issues with the post office being closed before posted hours and difficulty reaching staff by phone.
  • BC
    Brandon Cook
    Feb 10, 2026
    3.0
    I walked in and lady was yelling at me "can I help you sir!". No need for that.
  • IT
    Ivory Todd
    Jan 27, 2026
    1.0
    Jason Thompson of Cincinnati, OH - spoke truth about safety & is facing silence or a loss of income. Which is retaliation. Shame. Hold USPS accountable. The idea that their "promise" to deliver in the snow is more important than the lives of their employees, is ridiculous. When in reality, the man was bringing to light the holes in the plan for accomplishing those goals. If you are worried about protecting an image of good service? It's too late for that. Look at all of these reviews & comments. This place clearly has issues *without* the extra burden of snow. Give him his job back, and start working on a better system for inclimate weather.
  • JJ
    John Jka
    Dec 30, 2025
    3.0
    Last night we did not get mail based on a USPO text report that there was "No Access to Delivery Location." There was access; when I pointed this out to the manager of 45219 this morning, he said the non-delivery was because of a truck breakdown BUT there was no way for the carrier to report that which is why we received the No Access to Delivery Location. I pointed out that some change was needed because the claim of No Access to Delivery Location was wrong and did not indicate when the delivery would occur (supposedly today). Well a better statement (such as truck problem; delivery tomorrow) be developed? I doubt it, but the manager did give a clear and understandable comment on what happened.
  • IK
    iso kino
    Nov 8, 2025
    1.0
    Very rude
  • QA
    Queen Ananni
    Oct 21, 2025
    1.0
    Does not deliver then never answers the phone. Very uneducated and lazy workers for this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified February 22, 2026Yext Knowledge Graph
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