United States Postal Service

1.8
224 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2917 Short Vine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2917 Short Vine St, Cincinnati, OH
45219, United States

Hours

Reviews

1.8
224 reviews
5 stars
38
4 stars
3
3 stars
6
2 stars
15
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being described as helpful and friendly, while others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about mail and package delivery, including delays, misdeliveries, and lack of communication regarding undelivered items.

Accessibility

Customers expressed frustration with the post office's hours and accessibility, noting that it often closes early and is difficult to contact by phone.

Staff Attitude

Several reviews highlight a negative attitude among staff, with reports of rudeness and unhelpfulness, impacting overall customer experience.

Service Reliability

Many customers reported unreliable service, including missing mail, packages not being delivered, and poor tracking updates.
  • IK
    iso kino
    Nov 8, 2025
    1.0
    Very rude
  • QA
    Queen Ananni
    Oct 21, 2025
    1.0
    Does not deliver then never answers the phone. Very uneducated and lazy workers for this location.
  • LC
    Lee Crooks
    Sep 21, 2025
    5.0
    This is a small, but very busy, post office. My experience could not be better. The personnel were very accommodating, friendly and provided service that met or exceeded expectations. The personnneIs' attitude had a positive affect on everyone in the room.
  • TS
    Traci Silverton
    Jul 7, 2025
    5.0
    I really like this postal worker who works the Clifton area her name is Ms.Ladonna she is simply the best worker in the Clifton area she goes above and beyond when delivering mail with her delivering mail to my building I no I will get my mail.Other postal workers in the past just leave your mail &packages on top of mailbox. But Ms.Ladonna doesn't do that with her you get your mail and packages and I no for a fact she is loved and respected by people in Clifton area and that's why she's not only my favorite mail lady but every one in my building and Clifton area. Your the best Ms.Ladonna keep up the Excellent service you give to the Community😇
  • PP
    PRUTHVI PATEL
    Feb 7, 2022
    1.0
    Nobody to service at 3:00 p.m. and the employees are really rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.