United States Postal Service

2.4
153 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4515 Allison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4515 Allison St, Cincinnati, OH
45212, United States

Hours

Reviews

2.4
153 reviews
5 stars
43
4 stars
10
3 stars
5
2 stars
4
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported poor customer service, including unresponsive phone lines and rude interactions.

Delivery Issues

Numerous complaints were made about lost, misdelivered, or delayed mail and packages, leading to significant frustration among customers.

Operational Efficiency

Customers frequently noted slow service, long wait times, and issues with staff availability, particularly during peak hours.

Professionalism

There were mixed reviews regarding staff professionalism, with some employees receiving praise while others were described as unhelpful or disrespectful.
  • JG
    Jimmie Green
    Jan 2, 2026
    1.0
    I have placed several mail holds at this post office only to have the mail delivered ANYWAY! My carriers (both ladies) are the best. Management has to make sure the subs follow procedures in their absence. EVERYTIME they are off their REPLACEMENTS disregard my requests for my mail to be held. Why even bother to offer the service if it won’t be adhered to
  • JG
    Jeffrey Glover
    Dec 20, 2025
    5.0
    I have used this facility many times and never had a problem. The staff have always been helpful and friendly
  • CP
    Cole pasquale
    Oct 21, 2025
    1.0
    Dropped wedding invites off 1 week ago. No one has received the invite. Tried calling for hours to get some kind of info and never got connected to a human
  • RG
    Ray Garry
    Sep 25, 2025
    1.0
    *shows picture “Your package went out already”
  • KG
    Ken Gibson
    Mar 29, 2018
    3.0
    An average post office where the line moves slower than it needs. Doesn't have high profile visibility. Building looks like a relic of the past.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.