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Brand Certified

United States Postal Service

2.4
(154 reviews)

Business Details

4515 Allison St, Cincinnati, OH
45212, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4515 Allison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4515 Allison St, Cincinnati, OH
45212, United States

Hours

Reviews

2.4
154 reviews
5 stars
42
4 stars
10
3 stars
6
2 stars
4
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for being friendly and helpful, many customers reported poor service, including long wait times and unresponsive phone lines.

Delivery Issues

Numerous complaints were made about lost or misdelivered mail and packages, with customers expressing frustration over the reliability of delivery services.

Operational Hours

Customers expressed dissatisfaction with the posted hours, noting that the post office often opened late or closed early, causing inconvenience.

Staff Performance

Feedback indicated inconsistency in staff performance, with some employees being described as helpful and professional, while others were criticized for being rude or unhelpful.
  • JB
    Jenny Bien
    Feb 22, 2026
    3.0
    Incredibly frustrating that there isn't a self serve kiosk after hours. Oakley (Paxton) is open, but hasn't package drop locked. Major pain to have to go to both to handle packages when closed.
  • JG
    Jimmie Green
    Jan 2, 2026
    1.0
    I have placed several mail holds at this post office only to have the mail delivered ANYWAY! My carriers (both ladies) are the best. Management has to make sure the subs follow procedures in their absence. EVERYTIME they are off their REPLACEMENTS disregard my requests for my mail to be held. Why even bother to offer the service if it won’t be adhered to
  • JG
    Jeffrey Glover
    Dec 20, 2025
    5.0
    I have used this facility many times and never had a problem. The staff have always been helpful and friendly
  • CP
    Cole pasquale
    Oct 21, 2025
    1.0
    Dropped wedding invites off 1 week ago. No one has received the invite. Tried calling for hours to get some kind of info and never got connected to a human
  • RG
    Ray Garry
    Sep 25, 2025
    1.0
    *shows picture “Your package went out already”

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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