United States Postal Service

3.9
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3493 Burnet Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3493 Burnet Ave, Cincinnati, OH
45229, United States

Hours

Reviews

3.9
14 reviews
5 stars
9
4 stars
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3 stars
1
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0
1 star
3
  • PH
    Philip H
    Apr 19, 2024
    5.0
    Friendly lady :)
  • EP
    Emma Parkins
    Sep 8, 2022
    1.0
    Absolutely terrible customer service. I tried to mail a letter and rather than help, Becky chose to dismiss and ignore me. Becky rolled her eyes before I could even speak. When my letter was a sliver over the 1/4 inch limit, rather than help, she sorted through some envelopes and ignored me. She sighed, rolled her eyes, and had a very negative demeanor from the beginning. I’ve never had a worse experience with someone in customer service and I’ve never had to complain before but this experience was awful. I’d steer clear.
  • BH
    Brian Homan
    Jan 21, 2015
    1.0
    Worst customer service I have ever experienced at the post office. I walked inside and stated that I wanted to ship a book out. Becky, the worker, then quizzed me on whether I really had a book in the package. She then stated that they have a right to open up the box and check it and she started shaking the box. She then asked me again if I had a book in the box as if she didn't believe me in the slightest. Rudest postal worker I have ever met.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.