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Visit your local Post Office™ at 4914 Cooper Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I would give 0 stars if I could give 0. Our company has been without mail for over a month now. The first time I went to the post office, they asked me if we had applied for a lock change. My boss sent me down and I wasn't sure about the lock change, and they sent me away saying I 'needed to know' (wouldn't there be a way to look that up in their system to see if someone at our company had applied?). This lady was unfriendly as well. The second time I went, the man I talked to was unfriendly. I applied for a lock change and he was ill-informed on the subject. I ended up having to call a week or so later since the locks had not been changed. They ended up closing out the ticket before the lock was even changed. I had to call them to find this out, they did not call us and let us know. Everyone there seems to be out-of-touch and ill-informed. The lady I spoke with had no idea about our case and had to put me on hold for a while to even figure out that the case was closed (who is managing these people?). They told me they would have our mail sent up to us the next day, as well as the lock changed and the key dropped off at our main office before 4:30. My boss called me the next day to let me know no one dropped off a key. I call the post office back today, and the lady I spoke with had no idea what I was talking about. They told me they would call me back in an hour, which they did not do, and when I called again the line just rang and no one picked up. We have been without mail for a month now. Also, the number that they share online for this location is the operator number, and it took me a very long time to ever speak with a person. After I spoke with someone, they gave me their real number.
SB
Shelly Jarrett Bromberg
Aug 19, 2025
1.0
Today, around 10:30, I went to the Blue Ash Post office to get money order so a friend of mine could pay her overdue energy bill. They were threatening to cut it off today and she 98 years old and disabled.
As I approached the postal worker, she told me she didn't have any money orders but the other clerk checking in did.
I then asked why it was so hard to get money orders at Post Offices these days. The other clerk barked at me to step back behind the line, which I did. I just shook my head and she started yelling at me, telling me she wasn't going to tolerate me coming up to her counter "being nasty."
I started to leave and then realized I wouldn't have time to get to another post office and get to my friend's in time.
So, I went back in and she started in on me again at which point I realized I was going to have to leave and try to pay the bill with a personal check.
I have never been treated so horribly and I have filed a complaint with as many customer service options there are on the USPS website. I am also calling her supervisor.
Denigrating a 70 year old woman who's done nothing is just unacceptable
AS
Assata Shakur
Mar 20, 2023
1.0
Nannette is rude , impatient and does not know how to properly do her job. She needs more training.
TG
Tom Grabo
Dec 13, 2021
5.0
This is my local post office. For work, I often have to send out large amounts of certified mail. The staff here are always very helpful, patient, and work quickly to send out the stacks of letters I bring in. Thank you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 4914 Cooper Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services here?
Most Post Offices require appointments for passport services through an online scheduler, though limited walk-in hours are available at select locations.
Is passport photography available at this USPS location?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
What are the operating hours of this Postal Service location?
The Post Office is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I get a PO Box at United States Postal Service at 4914 Cooper Rd?
Yes, you can apply for a PO Box online or in person at this location with two valid IDs and a completed application.
Do PO Boxes at this Post Office have 24/7 access?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please verify with this specific location.
What nearby places can I visit after my trip to the Post Office at 4914 Cooper Rd?
You can visit Blue Ash Bicentennial Veterans Memorial Park for a relaxing walk or enjoy a meal at Slatt's Pub, a nearby American restaurant and pub.
Where can I find food options near the United States Postal Service at 4914 Cooper Rd?
Nearby options include Firehouse Subs for sandwiches and Win Wok, a Chinese restaurant, both within close proximity.
What nearby services can be useful for professional or health needs near this Post Office?
Nearby you can find A Slice of HR for professional services, Cassinelli, Shanker and Associates for dental care, and Anita Dock Nutrition Counseling for health and nutrition support.