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The UPS Store

4.5
(187 reviews)

Business Details

7672 Montgomery Rd, Cincinnati, OH
45236, United States
(513) 793-4933
https://locations.theupsstore.com/oh/cincinnati/7672-montgomery-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1696 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Blocks South Of Kenwood Mall Next To Bw3's And McCallister's.

Details

  • DeliveryNot available

Location

The UPS Store
7672 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

4.5
187 reviews
5 stars
161
4 stars
4
3 stars
0
2 stars
0
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Misty and Cheyenne for their exceptional service.

Negative Experiences

Several reviews highlighted serious issues, including lost packages, rude staff, and unprofessional behavior from certain employees, leading to significant customer dissatisfaction.

Efficiency

Customers appreciated the quick service and ease of transactions, often noting that they were able to complete their shipping needs promptly.

Store Environment

The store was frequently described as clean and organized, contributing to a positive customer experience.
  • VV
    VMadd
    Feb 5, 2026
    5.0
    BEST STORE IN THE CITY!! Not even close. They even have guy that looks like Mr. Beast 🤯😆. I love my Kenwood UPS!
  • TT
    Toni
    Dec 28, 2025
    5.0
    Very good service
  • HC
    heather Coleman
    Dec 16, 2025
    1.0
    Horrible experience. My daughter brought the phone here to be shipped back to Tmobile and the girl working that day took my daughter to a kiosk and took the package, asked what was in the package and told her she was all set. Now my daughter failed to get a receipt with tracking info but also the employee failed to give her one. So now her iPhone 15 is no where to be found. T mobile never received it and it has been over a month. So we went in numerous times trying to get this figured out with no help... both gentlemen working the 2 times we went in wasn't helpful at all and was beyond rude...to the point I had to call the cops, and file a report. I believe the employee stole it because where is it??
  • MM
    Miriam Meyer
    Nov 23, 2025
    5.0
    Really nice staff and very helpful!
  • AS
    A Scott
    Oct 21, 2025
    4.0
    Was not busy and easy to get in and get the service taken care of.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cincinnati offer?

The UPS Store #1696 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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