The UPS Store

4.5
185 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1696 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Blocks South Of Kenwood Mall Next To Bw3's And McCallister's.

Details

  • DeliveryNot available

Location

The UPS Store
7672 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

4.5
185 reviews
5 stars
160
4 stars
4
3 stars
0
2 stars
0
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Misty for her exceptional service.

Efficiency

Customers noted quick service and minimal wait times, even during busy periods.

Mixed Experiences

While many reviews were positive, some customers reported issues with package handling and employee training.

Store Environment

The store was frequently described as clean and organized, contributing to a pleasant shopping experience.

Communication Issues

A few reviews mentioned problems with communication, including unhelpful responses from certain employees.
  • MM
    Miriam Meyer
    2 days ago
    5.0
    Really nice staff and very helpful!
  • AS
    A Scott
    Oct 21, 2025
    4.0
    Was not busy and easy to get in and get the service taken care of.
  • DL
    daisy linthicum
    Oct 7, 2025
    5.0
    Called about needing to access a shipping label after calling the UPS support hotline and getting no help. Parth went above and beyond and even emailed me a scanned label that he physically printed in store. He was so patient and professional - if you see this Parth - thank you again!
  • LW
    Layla Willingham
    Aug 21, 2025
    1.0
    This store is closed. Why is it still showing on Google?
  • JB
    Jerry Braun
    Jun 25, 2025
    5.0
    I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cincinnati offer?

The UPS Store #1696 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.