Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0852 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Krogers Shopping Center Across From Northgate Mall.
Location
Hours
Reviews
4.8
911 reviews
5 stars
847
4 stars
16
3 stars6
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and efficient, with particular mentions of Rob, Nadine, and Aliyah for their exceptional service.
Efficiency
Many reviews highlighted the quick and easy service, especially for package returns, with several customers noting minimal wait times.
Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
Inconsistency
A few reviews pointed out instances of poor customer service and confusion among staff, indicating some inconsistency in service quality.
- DJDunisha Johnson4 days ago5.0Elise was very proficient, friendly and professional. Although I walked in toward the end of her shift, she was still polite and helpful.
- EWEthan Wehmeier5 days ago5.0I walked in and was greeted by Rob and he was extremely polite and kind. He help me out and got me out the store in a quick manner. Thank you Rob
- JAJaniyah AmaniJan 2, 20265.0these guys are working very hard with what they are given. down systems and rude customers and still got me in and out pretty fast. go ups!
- RHRichard HanceJan 2, 20265.0Was worried about the return process with the Holidays in effect, but service was quick and proficient. Pleasantly surprised. Merry Christmas.
- SNSheina NewellDec 21, 20255.0On 12/18/25 Amazon had screwed up my christmas order royaly and I was very irritated and had to make several trips to return several items to UPS by the end of the day. I walked into the store on Colerain Ave and was met by Rob & Aliya ( I may not have spelled her name right). Rob was so pleasant and helpful in walking me through every step of every return. As I was leaving for the last time. I spotted a beautiful sparkling pink bow . It was a bow he had brought in and set on the printer for the holiday spirit . He lifted my spirits by giving it to me for my granddaughter christmas gift. Above and beyond customer service is what Rob does.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0852 in Cincinnati offer?
The UPS Store #0852 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store #0852?
The UPS Store #0852 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Is The UPS Store #0852 open on holidays?
The store is closed on Thanksgiving (November 27, 2025), Christmas (December 25, 2025), New Year's Eve (December 31, 2025), New Year's Day (January 1, 2026), and Martin Luther King Jr. Day (January 19, 2026). It operates regular hours on Veterans Day (November 11, 2025) and the day after Thanksgiving (November 28, 2025).
Where is The UPS Store #0852 located?
It is located at 9674 Colerain Ave, Cincinnati, OH 45251, in the Krogers Shopping Center across from Northgate Mall.
What payment options are accepted at The UPS Store #0852?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can customers contact The UPS Store #0852?
Customers can call +1 513-825-0400, send a fax to +1 513-825-3696, or email store0852@theupsstore.com.
Are there other UPS Store locations near The UPS Store #0852?
Yes, there are several other UPS Store locations nearby that offer similar courier, printing, and shipping services.
What nearby shopping options are available around The UPS Store #0852?
Customers can visit fashion accessory stores like Not So Plain Jane, clothing boutiques like Fashion 235, and thrift stores such as Plato's Closet near the store for shopping.
Are there any nearby services for document shredding or professional services?
Yes, Shred Nations is located nearby offering shredding and professional services, which customers might consider for sensitive document disposal.
What local amenities can customers explore before or after visiting The UPS Store #0852?
Customers can relax and enjoy services such as hair care at Mitchell's Salon & Day Spa, or shop for kids' clothes at Once Upon A Child nearby.