Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3336 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Tri-County Mall In The Tri-County Town Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
159 reviews
5 stars
102
4 stars
14
3 stars
4
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Timeliness
Multiple reviews noted issues with the store not opening on time, causing frustration for customers waiting outside.
Shipping Issues
Several customers experienced problems with package handling and delivery, including lost packages and damaged items.
Staff Knowledge
Some customers highlighted the staff's efficiency and knowledge, while others felt that certain employees lacked helpfulness.
Overall Experience
While many customers expressed satisfaction with their experiences, there are significant concerns regarding specific staff attitudes and service consistency.
- KSKim SmithNov 11, 20255.0Spencer and the tall blonde are the best part of this whole store. I can't remember her name off the top of my head but they've always greeted me taking care of me treated me with respect and helped me with everything I've ever needed that includes notary services packaging shipping they're the best
- BYBrian YoungOct 29, 20254.0Friendly service personnel. Convenient location. Handle shipping with care and respect.
- NBnikki brittenSep 23, 20251.0I had to return 2 items and 1 got scanned. I kept calling to see if I get someone since I don't live close. I called them 8 times,and tried the corporate number,and nobody ever answers. Fire everyone and hire all new people.
- YCYanely CoronaJul 24, 20251.0El día 07/03/2025 fui hasta esta oficina para preguntar por el costo de un envío de 2 cajas hasta Austin, Texas. Ya que me estaba mudando, me dijeron que el costo de las cajas dependía del peso/libra. Compré 2 cajas de las más grande, cada una con un precio de 25$. Que me pareció caro. Empaquete y deje a mi hijo encargado de enviarme los paquetes. El envío salió de esa oficina el día 07/09/2025 para ser entregado el día 07/14/2025 y la entrega de una sola caja me llegó el día 07/15/2025 en muy mal estado, deteriorado, roto. La otra caja no llegó. Mi hijo se llegó hasta la oficina donde se realizó el el envío, la respuesta fue que espera que se fue en transporte diferente. Pasaron los días y no llegó la caja, se volvió a ir a la oficina y la respuesta fue simple. Que no sabían que había pasado y que sino llegaba que hicieran el reclamo y se daría un reembolso del envío y 100$ por el valor de caja, sin agregar los 25$ que costó. Se esperó unos días más. Y dijeron que hicieran el reclamo por la página porque la caja se había perdido. Una caja con un valor de más de 2000$. No mencionó una aseguranza. Lo fácil fue decir que se perdió. Estoy llena de impotencia con tanta irresponsabilidad. Si esto lo lee un supervisor de esas tiendas traté de comprender y colocarse en el lugar de las personas, que uno piensa que UPS es una empresa responsable. Ya se hizo el reclamo el lunes de esta semana pero aún entro en rastrear paquete con la esperanza de qué aparezca
- RDRobert DankoJun 9, 20251.0Doesn't open on time, have 10 people standing outside for 30 minutes+, this happens often at this location
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3336 in Cincinnati offer?
The UPS Store #3336 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.
What are the regular business hours for The UPS Store #3336?
Monday to Friday: 8:30 AM - 7:00 PM; Saturday: 10:00 AM - 4:00 PM; Sunday: 10:00 AM - 3:00 PM.
Is The UPS Store #3336 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Are there any special holiday hours or closures customers should be aware of?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Jan 19, 2026. Other holidays may have regular hours.
What payment options are accepted at The UPS Store #3336?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #3336 located?
It is located at 11711 Princeton Pike, Ste 341, Cincinnati, OH 45246, across from Tri-County Mall in the Tri-County Town Center.
Can I find mailing and shipping supplies at The UPS Store #3336?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage.
What nearby restaurants can I visit before or after using The UPS Store #3336?
Nearby restaurants include Blue Agave (Mexican), Mariscos Lindo Nayarit (Seafood and Mexican), LaRosa's Pizzeria (Italian), and McDonald's (Fast food).
Is there a shredding service near The UPS Store #3336?
Yes, Shred Nations, a shredding services provider, is nearby for additional document shredding needs.
Are there public transit or other points of interest near The UPS Store #3336 that could help customers?
The UPS Store is located across from Tri-County Mall in the Tri-County Town Center, making it accessible to shoppers who can conveniently visit both locations.