Brand Certified
The UPS Store
4.1(570 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
2692 Madison Rd, Cincinnati, OH
45208, United States
Certified by The UPS Store • Feb 22, 2026
(513) 531-0100
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/oh/cincinnati/2692-madison-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2363 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rookwood Pavilion Next To Joseph-Beth.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.1
570 reviews
5 stars
429
4 stars
14
3 stars7
2 stars6
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, particularly Curtis, while others were noted for being rude and dismissive.
Efficiency
Many customers praised the store for its quick and efficient service, often completing transactions in under five minutes.
Staff Attitude
There are significant concerns regarding staff attitude, with reports of rudeness and unprofessional behavior from some employees, contrasting with positive experiences from others.
Pricing Issues
Several reviews mentioned high shipping costs and unexpected fees, leading to dissatisfaction among customers.
Accessibility
Customers appreciated the convenient drop-off parking and easy access to services, although some reported issues with store hours and early closures.
- BSBrandie Stewart2 days ago5.0Shanell,Adriana were awesome customer was amazing in and out.. very attentive so the manager Paige and the store was clean and smelled good..love this they rock..
- KDKathryn DeJuliusFeb 17, 20265.0Curtis was so helpful and made my return a breeze!
- SFSusan FolchiFeb 16, 20265.0Excellent service and recommendations. Friendly and knowledgeable employees.
- MHMadeline HegeduisFeb 15, 20265.0Curtis was great!
- AOAnthony OJan 24, 20265.0Quick and convenient service for Amazon returns and domestic shipping.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2363 in Cincinnati offer?
The UPS Store #2363 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the regular business hours for The UPS Store #2363?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2363 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Which payment options are accepted at The UPS Store #2363?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #2363 located?
It is located at 2692 Madison Rd, Ste N1, Cincinnati, OH 45208 in the Rookwood Pavilion next to Joseph-Beth Booksellers.
Does The UPS Store #2363 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
What are some nearby dining options to The UPS Store #2363?
Nearby dining options include First Watch - Hyde Park - Rookwood Pavilion, Boston Market, Bronte Bistro, and Taqueria Los Cunados, which are great places to visit before or after your appointment.
How can customers use nearby transportation or landmarks to find The UPS Store #2363?
Customers can find the store easily within the Rookwood Pavilion shopping center, adjacent to Joseph-Beth Booksellers, a well-known bookstore and cafe in Cincinnati.
What nearby services can complement a visit to The UPS Store #2363?
Nearby services include event planning by The Perfect Party Planner, home cleaning by KleenChoice, and chiropractic care at The Joint Chiropractic, offering convenience for various customer needs.
Are there nearby shopping and entertainment options around The UPS Store #2363?
Yes, shoppers can visit Rookwood Plaza for clothing and other retail stores, or explore Joseph-Beth Booksellers for books and a cafe experience.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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