Brand Certified
The UPS Store
3.7(136 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
810 Eastgate North Drive, Cincinnati, OH
45245, United States
Certified by The UPS Store • Feb 22, 2026
(513) 449-4728
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/oh/cincinnati/810-eastgate-north-drive
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7021 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
136 reviews
5 stars
84
4 stars
7
3 stars2
2 stars
3
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some customers praise the staff for being friendly and helpful, others report rude behavior and poor service from the owners.
Efficiency
Many customers appreciate the quick service and efficiency at this location, often noting they are in and out quickly.
Staff Friendliness
Several reviews highlight the friendliness and helpfulness of the staff, particularly mentioning specific employees who provided exceptional service.
Service Issues
There are multiple complaints about service issues, including problems with returns, notary services, and miscommunication regarding shipping policies.
Cleanliness and Organization
Customers generally find the store clean and organized, contributing to a positive experience.
- AFAimee Fryman2 days ago5.0I went in with my MacBook and had no idea what I was doing and this young gentleman helped me clear out my MacBook which was beyond his job he was so patient with me and redoing my password and getting it ready to sell and it was very cheap to have them just package it for me and my package arrived very quickly to where it was going and packaged very well it saved me a lot of time and I appreciate the young man at this location very much I give them five stars and I would every time
- FFFlute Fury4 days ago1.0Had a terrible experience trying to return an item here. Was refused to do the return even though customer service for the product I was returning insisted that there shouldn’t be anything wrong. They were very rude with me but nice to other patrons that walked in the store which felt very unwelcoming. I was never rude to them at all. I’ve been going to other UPS locations since this experience and I’m treated with the same amount of kindness as anyone else. It costs nothing to be kind, yet to go out of your way to refuse service and be rude takes a lot more effort.
- MDMichell DeanFeb 10, 20265.0Always a great experience!!! Very friendly and welcoming
- JNJenay NorthJan 29, 20265.0Convenient location! No wait, they are fast!
- SCsara cowanJan 20, 20261.0I would give zero stars if that was an option. The employees here are rude and don’t understand what customer service services.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #7021 in Cincinnati provide?
The UPS Store #7021 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and Passport/Photo ID services.
Where is The UPS Store #7021 located?
It is located at 810 Eastgate North Drive, Suite 200, Cincinnati, OH 45245.
What are the regular business hours for The UPS Store #7021?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 10:00 AM to 4:00 PM; Sunday: Closed.
Is The UPS Store #7021 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #7021?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact The UPS Store #7021 via email or phone?
Yes, you can email them at store7021@theupsstore.com or call at +1 513-449-4728.
Does The UPS Store #7021 offer any special promotions?
Yes, they have special offers and coupons available on their website to help customers save big.
Which nearby place can I visit for children's haircuts before or after my visit to The UPS Store?
You can visit Cookie Cutters Haircuts for Kids Eastgate, a nearby hair salon specializing in kids' haircuts.
If I need a good coffee break near The UPS Store #7021, where should I go?
Starbucks is located nearby, offering a variety of coffee and cafe options for a relaxing break.
Are there any dining options close to The UPS Store #7021 for a quick meal?
Yes, nearby fast food and restaurant options include McDonald's, Cheeseburger, O'Charley's, Pizza Hut, and Raising Cane's.
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