Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7021 in Cincinnati offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
130 reviews
5 stars
81
4 stars
6
3 stars
2
2 stars
3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, several reviews highlight rude behavior from owners and inconsistent service.
Shipping Issues
Numerous complaints about shipping delays and mishandling of packages, including lost items and inadequate responses to claims.
Store Environment
The store is generally described as clean and organized, but some customers reported issues with long wait times and poor parking.
Notary Services
Customers expressed frustration over the store's inability to provide notary services as advertised, leading to dissatisfaction.
- TSTonya Sims3 days ago5.0The best UPS store I’ve ever been in and I really can’t stand UPS most of the time but your store was fantastic so helpful when the extra mile to give me all the extra information I did and help me so much with my returns. Your staff was so kind. They must be treated very well by their bosses.
- RWrobin wellingDec 21, 20255.0I use the store all the time and I never write reviews so you know they must be awesome! They are always quick and patient and friendly! The people who have problems seem to be the ones where the situation is out of the control of the Owners Or feel the need to complain. Not saying some complaints aren’t legitimate but in the real world sometimes things just don’t always go right! highly recommend this UPS store for your needs.
- JMJena MolitorDec 19, 20255.0Been dealing with them for years and have amazing customer service every single time I come in here regardless if I am returning Amazon, sending packages to a loved one, or dropping off returns. I am in here all the time, often coming in minutes before they close or disorganized and both the owners and employees are still nothing but helpful and efficient. I will pass another UPS just to come to this one.
- SESylvia EdwardsDec 11, 20254.0Employee #110936 went over and beyond customer service. Not all UPS employees would have helped the way she did. She was amazing!
- ADAngel DNov 18, 20255.0This particular UPS service is absolutely fantastic for great friendly service and really fast. I’ve been coming here for a couple years now and every single time it’s always a positive experience. They are quick to help you if you need help and The store is always clean.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #7021 in Cincinnati provide?
The UPS Store #7021 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and Passport/Photo ID services.
Where is The UPS Store #7021 located?
It is located at 810 Eastgate North Drive, Suite 200, Cincinnati, OH 45245.
What are the regular business hours for The UPS Store #7021?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 10:00 AM to 4:00 PM; Sunday: Closed.
Is The UPS Store #7021 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #7021?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact The UPS Store #7021 via email or phone?
Yes, you can email them at store7021@theupsstore.com or call at +1 513-449-4728.
Does The UPS Store #7021 offer any special promotions?
Yes, they have special offers and coupons available on their website to help customers save big.
Which nearby place can I visit for children's haircuts before or after my visit to The UPS Store?
You can visit Cookie Cutters Haircuts for Kids Eastgate, a nearby hair salon specializing in kids' haircuts.
If I need a good coffee break near The UPS Store #7021, where should I go?
Starbucks is located nearby, offering a variety of coffee and cafe options for a relaxing break.
Are there any dining options close to The UPS Store #7021 for a quick meal?
Yes, nearby fast food and restaurant options include McDonald's, Cheeseburger, O'Charley's, Pizza Hut, and Raising Cane's.