Staples

3.9
145 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cincinnati, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1400 Reading Road, Cincinnati, OH
45202, United States

Hours

Reviews

3.9
145 reviews
5 stars
89
4 stars
13
3 stars
4
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude and unhelpful service.

Print Quality

Several customers expressed dissatisfaction with the quality of prints, with some stating their orders were unusable.

Store Management

There are complaints about poor management and understaffing, leading to long wait times and inadequate customer support.

Product Availability

Customers noted issues with stock availability, particularly in the printing department, and some reported that items were not marked correctly.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, highlighting specific employees who provided exceptional service.
  • JU
    Jessica Uttinger
    Dec 9, 2025
    1.0
    Sad to say the quality of prints has gone down hill here and the service is even worse. I’ve printed documents here for years and this last time was the first time they came out unusable. I called to the store and both times waited over five minutes only to be hung up on. So I resubmitted the docs and drove over to talk about the prints right away in case it was a toner issue. The girl behind the counter could not have cared less. They treat you like you’re not even a human being. She tried to reprint and they were better but still not usable. So I asked for a refund. Been using this service for years but I won’t return. Not that they care. But hopefully this review I’ll save someone else the time and headache of dealing with these folks.
  • DD
    D
    Nov 29, 2025
    5.0
    The staff is very helpful at this location.
  • JS
    Jami Smith
    Nov 21, 2025
    5.0
    I love Staples, but the downtown Cincinnati store on Reading Rd. is my favorite. It has such a friends and family kind of vibe when you're there! I love every single employee there. They are so helpful; professional but approachable and knowledgeable. I always leave smiling or laughing. God bless you Reading Road Staples. You get 5 Stars from me.....
  • MM
    Muriel Murdock
    Nov 20, 2025
    5.0
    I had an awesome experience while shopping! I was entertained by an employee follow me around. She said she was making sure I get what I need. I enjoyed her company.
  • SK
    Sarah Karshovski
    Nov 17, 2025
    5.0
    I was having a hectic day trying to get everything done and Shariyah at the printing counter was over the top kind AND incredible about getting the printing jobs done so quickly! We use Staples for printing for our business and I'll definitely be returning for future business because of her. Thank you Shariyah!

Frequently Asked Questions About Staples

What services does Staples in Cincinnati, OH offer?

Staples provides innovative printing, shipping, technology, travel and recycling services, along with products essential to working and learning.

What are the operating hours of Staples on weekdays?

Staples is open Monday to Friday from 9:00 AM to 7:00 PM.