With a focus on the community of small businesses and consumers, Staples in Cincinnati, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude and unhelpful service.
Print Quality
Several customers expressed dissatisfaction with the quality of prints, with some stating their orders were unusable.
Store Management
There are complaints about poor management and understaffing, leading to long wait times and inadequate customer support.
Product Availability
Customers noted issues with stock availability, particularly in the printing department, and some reported that items were not marked correctly.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, highlighting specific employees who provided exceptional service.
JU
Jessica Uttinger
Dec 9, 2025
1.0
Sad to say the quality of prints has gone down hill here and the service is even worse. I’ve printed documents here for years and this last time was the first time they came out unusable. I called to the store and both times waited over five minutes only to be hung up on. So I resubmitted the docs and drove over to talk about the prints right away in case it was a toner issue. The girl behind the counter could not have cared less. They treat you like you’re not even a human being. She tried to reprint and they were better but still not usable. So I asked for a refund. Been using this service for years but I won’t return. Not that they care. But hopefully this review I’ll save someone else the time and headache of dealing with these folks.
DD
D
Nov 29, 2025
5.0
The staff is very helpful at this location.
JS
Jami Smith
Nov 21, 2025
5.0
I love Staples, but the downtown Cincinnati store on Reading Rd. is my favorite. It has such a friends and family kind of vibe when you're there! I love every single employee there. They are so helpful; professional but approachable and knowledgeable. I always leave smiling or laughing. God bless you Reading Road Staples.
You get 5 Stars from me.....
MM
Muriel Murdock
Nov 20, 2025
5.0
I had an awesome experience while shopping! I was entertained by an employee follow me around. She said she was making sure I get what I need. I enjoyed her company.
SK
Sarah Karshovski
Nov 17, 2025
5.0
I was having a hectic day trying to get everything done and Shariyah at the printing counter was over the top kind AND incredible about getting the printing jobs done so quickly! We use Staples for printing for our business and I'll definitely be returning for future business because of her. Thank you Shariyah!
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What types of products are available at this Staples store?
Products include laptops, desktops, printers, office supplies, paper, ink and toner, office furniture, cleaning supplies, and more from brands like Dell, HP, Apple, Canon, and Logitech.
Can I recycle items at Staples in Cincinnati?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
Where is Staples located and how can I contact them?
Staples is located at 1400 Reading Road, Cincinnati, OH 45202. You can contact them at +1 513-651-5739.
Are there any nearby shipping or courier services to Staples?
Yes, UPS Alliance Shipping Partner is nearby and provides courier and delivery services, which can complement your shipping needs at Staples.
What nearby places can I visit before or after my Staples visit?
You can visit Las Sombras bar for a drink, HighStreet Design Studio & Store for furniture shopping, or Sprouts Floral Design Studio for flowers and gifts near Staples.
Are there community and health services close to Staples?
Yes, nearby you can find The Christ Hospital Physicians - Obstetrics & Gynecology, TAP Health, and Big Brothers Big Sisters of Greater Cincinnati, a community service organization.