FedEx Ship Center

3.6
411 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Cincinnati, OH when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
7150 Paddock Rd, Cincinnati, OH
45216, United States

Hours

Reviews

3.6
411 reviews
5 stars
209
4 stars
57
3 stars
33
2 stars
9
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to negative experiences.

Delivery Issues

Frequent complaints about delayed, misdelivered, or undelivered packages, with many customers expressing frustration over the lack of accountability.

Convenience

Some customers appreciated the extended hours and quick service when shipping packages, highlighting the convenience of the location.

Mixed Staff Experiences

While some staff were described as friendly and helpful, others were noted for being unprofessional and dismissive.

Communication Problems

Customers faced difficulties in reaching customer service for assistance, often leading to unresolved issues.
  • LF
    Letrece Franklin
    Oct 28, 2025
    5.0
    They are open a after 5pm and you can get your package out the same day as long as it makes it before 8pm on weekdays. There is usually not a long line so its more convenient for me.
  • GG
    George
    Oct 25, 2025
    4.0
    No wait to ship my package. I did not like the idea of having my ID scanned to ship though.
  • BW
    Brandon Walton
    Oct 8, 2025
    5.0
    My first time having to pick up an order here and it was quick the employee got me taken care of very quickly. If I were shipping a package through fedex thats where I would go to ship it they had everything you need to get it shipped securely for low prices
  • NL
    Noelia Lander
    Oct 8, 2025
    1.0
    I have used the services of this Ship Center several times, and I ALWAYS received a very hostile treatment by the personnel in charge there. Unfortunately, this is the only center available for dangerous goods shipment in several miles. It's really a traumatic experience to go there.
  • JH
    Joanne Henrickson
    Sep 25, 2025
    1.0
    I received rude, unkind and uninformed customer service at this place this morning at 10:45AM, Thursday 9/25/25. Picking up for my daughter at her request, I showed the tracking number and my ID and was told "We don't do that; why can't she pick it up herself?" Here's the FedEx policy on this: Provide ID and Tracking Number: Bring a government-issued photo ID and the tracking number to the pickup location. Authorize Pickup: A person who lives at the same address as the recipient can pick up the package. After his first refusal, I left the office and reentered to try again. He was laughing with another customer about my situation. Finally got the package after a supervisor intervened. Bad start to the day; package is flowers on the death of a family member.

Frequently Asked Questions About FedEx Ship Center

What are the operating hours of the FedEx Ship Center in Cincinnati, OH?

The FedEx Ship Center in Cincinnati is open Monday to Friday from 9:00 AM to 8:30 PM and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.

What types of FedEx shipping services are available at this location?

This FedEx Ship Center offers services including FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight.