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United States Postal Service

2.4
(78 reviews)

Business Details

160 E Washington St, Chagrin Falls, OH
44022, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 160 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
160 E Washington St, Chagrin Falls, OH
44022, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

2.4
78 reviews
5 stars
21
4 stars
6
3 stars
5
2 stars
0
1 star
46
  • LJ
    Lowell Jones
    Apr 13, 2026
    5.0
    Always mail my bills there and get stamps.
  • CH
    Charlie Hamilton
    Dec 12, 2020
    5.0
    This post office unfairly gets a bad wrap. While the USPS in general has problems, everyone at the Chagrin Falls office has always been really helpful and friendly, from the clerks to the supervisor to the post master.
  • AG
    Ahzeem GG
    Jan 18, 2020
    1.0
    I was in complete awe at the level of incompetence and unprofessional behavior on display at this post office. If I didn't actually need help getting a priority package signed and shipped, I would be laughing about how bad these people are. You will be made to feel like an inconvenience if you have any questions or need any level of help from these people. And if they make a mistake with your package, consider it a right-off. Just walk away and try again. It'll save you time and stress. Do everything you can to avoid this post office.
  • RC
    Roger Coy
    Nov 27, 2019
    5.0
    I have been selling used books online since 2002. I am frequently at 44022 and have had no problems and the postal employees always accommodate my relatively important need of getting the book shipped. Over 60,000 items shipped (at numerous post offices) and less than 6 misfires where the package was lost and at least three of these were undoubtedly the fault of my customer, for instance by entering the wrong delivery address. All necessary information for shipping is freely available either online, by reading the walls of the post office or by inquiry. Most postal customers don't bother with any of this. And then there is the excellent pricing: other companies charge $25 to $30 for what the USPS charges $7 (Priority, up to 4 lbs.). No one can compete. I believe that I shall pack up a couple of books and troop over there, now, without a single worry about the destination of my packages.
  • KW
    Kristin Wade
    Jun 29, 2017
    1.0
    Horrible customer service. Employees are unhelpful and extremely rude. My mail is left in the wrong mail box on a fairly regular basis! USPS should fire everyone at this location and start over!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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