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Visit your local Post Office™ at 160 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The ratings of this post office speaks for itself.
Generally, I am disappointed with the Chagrin Falls, Ohio post office. Usually, I engage with some pretty nasty people who really don’t care about helping you.
However, today I was greeted by an employee named Mohammed. He was a breath of fresh of fresh air. He took care of my issue with a smile and professionalism. Can he please manage the whole operation? If not, give him a raise and learn by his example! Thank you. Sal Lazuka
TS
Toni Scarpa
Sep 23, 2025
1.0
Terrible service. Several times each month I get somebody else mail. The staff is unpleasant and unhelpful; management is uncaring. I now avoid it and use the Gate Mills PO, which is wonderful.
TT
thatsquirrel1945
Aug 23, 2025
5.0
Wow such bad reviews this is one of the best post offices ever. The staff is so nice, I guess it’s cuz I see them pretty much everyday.
SL
Susan Lewis
Aug 1, 2025
4.0
Spoke with Jack on the phone as we had a package that wasn't delivered. He was kind enough to research it and found the issue and told us our carrier, Julie (who we love) will be delivering it to us today. One birthday party saved!
JM
James McCune
Nov 12, 2016
3.0
Mail needs to be delivered when it is supposed to be.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service on 160 E Washington St?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a US passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations have set hours and require scheduling an appointment online for passport services, with limited walk-in hours available at select locations.
What are the operating hours of this United States Postal Service?
Monday through Friday, it's open from 8:00 AM to 5:00 PM, on Saturday from 8:00 AM to 12:00 PM, and it is closed on Sundays.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is currently $15.
Can I reserve a PO Box online for this location?
Yes, you can reserve a PO Box online quickly and securely, and then you will complete your setup in person.
Are the PO Boxes accessible after normal Post Office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary so check with this Post Office for specific hours.
What nearby places can I visit before or after my trip to the Post Office?
You can visit local spots like Two and Company, a cafe and coffee shop, or Master Pizza for a meal. For shopping, Chez Chagrin offers furniture and antiques nearby.
Is there a nearby gas station close to the United States Postal Service for convenience?
Yes, both Marathon and Bell Street Automotive gas stations are nearby, making it easy to refuel before or after your visit to the Post Office.
What local landmarks or services surround the Post Office that customers might find useful?
Nearby landmarks and services include Chagrin History Center museum, Evergreen Cemetery, and professional services like PRADCO counseling and Eye Magnet Management marketing agency.