With a focus on the community of small businesses and consumers, Staples in Centerville, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor communication.
Product Availability
Customers appreciate the variety of products available, though some noted issues with stock levels and specific items being unavailable.
Printing Services
Printing quality is generally praised, but there are complaints about delays and mistakes in orders.
Staff Knowledge
While some staff are noted as knowledgeable and helpful, others are criticized for lacking product knowledge and customer service skills.
EB
Eileen Brown
Feb 19, 2026
5.0
Excellent customer service by
Ms. Cassie at Staples today, Feb.19, 2026
Thursday, for taking a Passport Photo for me!
Picture quality is great!
Excellent photo skills by Ms. Cassie!
Thank you for her kindness and help
Today getting my Passport photo taken
At Staples, in Centerville Ohio!
Fast and excellent photo passport photo service!
I highly recommend Staples!
Thank you so much to very kind and very professional Ms. Cassie!
Mrs. Eileen
US Navy Veteran
Feb. 19, 2026
BH
Bobby Hieatt
Feb 13, 2026
5.0
Dan is a great manager. I came in to buy some envelopes and return a ton of Amazon products. I was embarrassed to be returning so much but he was kind, fast and efficient. Super nice guy and the store looked great. First time here but they have earned my business.
MM
Miramanee
Feb 10, 2026
5.0
Always has all my printing needs. Fast and friendly service.
GR
Gabriella Reyes
Feb 4, 2026
1.0
DO NOT SHOP HERE! The woman cashier that works here is RUDE! I had a return for work that I brought to the front counter as i was told to do by another employee. She said there were only 3 items and that the return label had 10 items listed. I called my boss who then just told me to take it back. I told her this and she THREW my stuff at me on the counter and said nothing else. Unbelievable. Customer service does not exist here. She's lucky I decided to be nice (unlike her)
JC
Julius Cantrell
Jan 13, 2026
5.0
Evergreen Plumbing uses them for pretty all of our paper print needs. The quality and timing is always great. Shouts out to Staples
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