The UPS Store

Reviews

• JG

  james guest

  Feb 27, 2026
  5.0
  Every time I go to the ups store everyone is super helpful and very polite.
• AS

  Andy Scott

  Feb 19, 2026
  1.0
  I had an extremely frustrating and unacceptable experience with this UPS location. I shipped a package on Monday and trusted the employee to handle it with basic care and professionalism. Instead, they chose to tape directly over the ends of a shoe box rather than properly package the item. This careless decision damaged the box and caused me to lose money on my sale. This is Shipping 101 — if an item needs protection, you properly package it or at the very least communicate with the customer. Instead, my package was handled with complete disregard for the contents and zero attention to detail. It honestly felt like no effort or thought went into handling my shipment at all. When customers pay for a professional shipping service, they expect their items to be handled properly — not altered or damaged because of poor judgment or laziness. The lack of care shown here reflects very poorly on this location’s standards and training. This situation was completely avoidable and should never have happened. Because of this experience, I have very little confidence in trusting this location with anything valuable again. UPS needs to do a much better job ensuring employees understand proper packaging practices and basic customer care.
• CT

  Craig Tedrow

  Feb 19, 2026
  5.0
  They are outstanding. Fast friendly wonderful service. Logan is wonderful. Mohamed is great. I will always use location. No matter how long the line. They are fast and efficient.
• AC

  aubrey compton

  Jan 20, 2026
  5.0
  Always kind and helpful people working!
• SB

  Speedy Bandit

  Jan 15, 2026
  5.0
  I'm handicapped and sent my daughter-in-law in my place to return Amazon package.they treated her very nicely.She had my phone for them to scan. It worked well as expected. Thanks UPS store people.

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