The UPS Store

3.8
244 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0529 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ridge Park Square At I-480 And Ridge Road.

Details

  • DeliveryNot available

Location

The UPS Store
4758 Ridge Rd, Brooklyn, OH
44144, United States

Hours

Reviews

3.8
244 reviews
5 stars
158
4 stars
14
3 stars
3
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with customer service, with some praising the staff for being friendly and helpful, while others noted instances of rudeness and poor service.

Staff Performance

Several reviews highlighted specific employees who provided exceptional service, while others pointed out issues with staff behavior and management.

Efficiency

Many customers appreciated the quick and efficient service, especially during busy times, although some noted delays and issues with service speed.

Store Management

There were complaints about management practices, including perceived rudeness and inconsistency in service quality, which affected customer experiences.

Pricing Issues

Some customers expressed dissatisfaction with pricing, particularly regarding charges for printing and shipping services, feeling they were higher than expected.
  • YL
    Yuriy Lyays
    5 days ago
    5.0
    Was printing here, everything was 👌
  • RD
    Ryan DePledge
    Nov 8, 2025
    1.0
    The UPS Store on Ridge Rd need’s better staff. Waiting 20 minutes to be waited on. An Employee went in back for the customer in from of me to look for some form. That took 10 minutes. While they were back there I heard someone else in the back laughing who could have came to the front to help the other line of customers awaiting to be helped. I did try what they call The kiosk. I did that after standing there for 5 minutes and it was out of paper. After I was helped, the employee said to take a picture of the return label because she couldn’t give me a receipt for it.
  • BB
    Bobby
    Oct 27, 2025
    5.0
    I go there quite often and they're always very polite very professional and expedient.. I see a few might say not so great but maybe they had a bad day or the customer had a bad day LOL I don't know
  • JG
    JoAnna Gaughan
    Oct 22, 2025
    5.0
    I have to give a shout out to Chelsea, she was very polite, efficient and kind. Thank you!!
  • NN
    NEV
    Oct 17, 2025
    5.0
    I love going to this specific UPS store because its employees are always friendly and go above and beyond to assist clients with questions, packages inquiries etc. Thank you for your service 🤗

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0529 in Brooklyn offer?

The UPS Store #0529 in Brooklyn offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.