The UPS Store

4.5
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4476 in Boardman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Boardman Plaza Across From Denny's.

Details

  • DeliveryNot available

Location

The UPS Store
143 Boardman-Canfield Rd, Boardman, OH
44512, United States

Hours

Reviews

4.5
168 reviews
5 stars
138
4 stars
8
3 stars
1
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful nature of the staff, with specific mentions of employees like Sarah and Frank for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, noting minimal wait times and fast processing of returns and shipments.

Mixed Experiences

While most feedback was positive, there were notable complaints about rude behavior from some staff members and issues with package handling.

Convenience

Customers appreciated the store's convenient location and extended hours, making it easier for them to complete their shipping needs.

Self-Service Options

The self-service options were well-received, allowing customers to handle returns easily without needing extensive assistance.
  • MS
    Me Sim
    Dec 7, 2025
    5.0
    Quick, efficient, friendly
  • LC
    Lola Clearwater
    Nov 17, 2025
    5.0
    Fast, efficient, small lines.
  • JD
    james delgratta
    Nov 14, 2025
    5.0
    Was the easiest process I’ve ever had thanks to Sarah doing all the work.
  • CK
    Craig Kim
    Nov 5, 2025
    4.0
    Good friendly customer service
  • PD
    Patty Doran
    Oct 28, 2025
    3.0
    I entered store where both self serve computers were in use… a polite friendly young lady offered to help me .. very sweet. I had 4 orders to return and it was a mess to get through.. she was very patient and actually waited on several other customers while I was trying to do some on my own.. the owner ( I’m assuming) began chastising me for not having my orders ready when I got there. Publicly and loudly in front of now a long list of customers… while I realize that it might have been inconvenient.. I appreciated the assistance of the very kind employee. I am sure he was using me as an example to the 5 or 6 people in line telling me that I should have had all the orders ready before I entered the building. All my previous experiences at this facility have been kind and helpful.. this experience was not .. this person that chastised me was neither kind or helpful .. he tried to humiliate me and embarrass me in front of other customers … he in not a businessman or should he be in customer service!!! Shame on you.. had you pulled me aside and talked to me quietly and politely I wouldn’t have had to write this review!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4476 in Boardman offer?

The UPS Store #4476 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Boardman?

It is located at 143 Boardman-Canfield Rd, Boardman, OH 44512, in The Boardman Plaza across from Denny's.