The UPS Store

4.5
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4476 in Boardman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Boardman Plaza Across From Denny's.

Details

  • DeliveryNot available

Location

The UPS Store
143 Boardman-Canfield Rd, Boardman, OH
44512, United States

Hours

Reviews

4.5
166 reviews
5 stars
137
4 stars
7
3 stars
1
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sarah and Frank for their exceptional service.

Mixed Experiences

While most reviews highlighted positive interactions, there were notable complaints about rude behavior from certain employees and poor handling of package issues.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, with minimal wait times reported.

Store Environment

The store was described as clean and well-organized, with some customers appreciating the recent remodel.

Delivery Issues

Several reviews mentioned problems with package deliveries, including lost items and delays, leading to dissatisfaction with the overall shipping service.
  • LC
    Lola Clearwater
    Nov 17, 2025
    5.0
    Fast, efficient, small lines.
  • JD
    james delgratta
    Nov 14, 2025
    5.0
    Was the easiest process I’ve ever had thanks to Sarah doing all the work.
  • CK
    Craig Kim
    Nov 5, 2025
    4.0
    Good friendly customer service
  • PD
    Patty Doran
    Oct 28, 2025
    3.0
    I entered store where both self serve computers were in use… a polite friendly young lady offered to help me .. very sweet. I had 4 orders to return and it was a mess to get through.. she was very patient and actually waited on several other customers while I was trying to do some on my own.. the owner ( I’m assuming) began chastising me for not having my orders ready when I got there. Publicly and loudly in front of now a long list of customers… while I realize that it might have been inconvenient.. I appreciated the assistance of the very kind employee. I am sure he was using me as an example to the 5 or 6 people in line telling me that I should have had all the orders ready before I entered the building. All my previous experiences at this facility have been kind and helpful.. this experience was not .. this person that chastised me was neither kind or helpful .. he tried to humiliate me and embarrass me in front of other customers … he in not a businessman or should he be in customer service!!! Shame on you.. had you pulled me aside and talked to me quietly and politely I wouldn’t have had to write this review!!
  • JW
    James Wright
    Oct 11, 2025
    5.0
    I incorrectly rating the abysmal UPS delivery service by mistake. Ended up on the store rating in error. The store has been nothing but outstanding

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4476 in Boardman offer?

The UPS Store #4476 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Boardman?

It is located at 143 Boardman-Canfield Rd, Boardman, OH 44512, in The Boardman Plaza across from Denny's.