The UPS Store

4.1
446 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3397 in Beavercreek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adjacent Marion's Piazza In The Beavercreek Shopping Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
3195 Dayton-Xenia Rd, Beavercreek, OH
45434, United States

Hours

Reviews

4.1
446 reviews
5 stars
338
4 stars
11
3 stars
2
2 stars
10
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight friendly, helpful, and efficient staff, with many customers praising their willingness to assist and provide quick service.

Store Cleanliness

Customers consistently mention that the store is clean, organized, and well-maintained, contributing to a positive shopping experience.

Service Issues

Some reviews indicate problems with specific employees being rude or unhelpful, particularly regarding Amazon returns, leading to frustration among customers.

Efficiency

Many customers appreciate the quick service and short wait times, often noting that they can complete their tasks in a timely manner.

Inconsistent Experiences

While many reviews are positive, there are notable complaints about poor customer service and issues with package handling, suggesting inconsistency in service quality.
  • MS
    michelle smith
    4 days ago
    1.0
    They are always trying to sell you packing materials when you do amazing returns. Even if Amazon says they aren’t needed. The can be pushy and rude. I hate going there for returns. I get anxiety when ever it says I need to return to ups
  • PP
    Parker
    Jan 3, 2026
    5.0
    The reason I am giving a good rating is that the woman at the counter took great care of me. Even though it was packed and kept getting worse, she still took the time to help me. I had urgent items to ship and was able to get that done and finish the errands I needed as well. Much thanks to employee 114984.
  • LS
    Leftover Spaghetti
    Dec 23, 2025
    5.0
    The staff there was incredibly helpful and patient with me. I walked in and had no clue how to do the whole return process, wasn't even sure if I was at the right place, but they were more than happy to walk me through the return process.
  • TB
    Tiffany Brown
    Dec 22, 2025
    5.0
    The employees at this location are always fantastic. They always greet me. They are always friendly and helpful.
  • RT
    Roberta Turner
    Dec 22, 2025
    5.0
    The ladies at the store were very helpful! They greeted me as soon as I came in and helped me above and beyond all of my needs. I will always take my returns to this UPS store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Beavercreek?

The UPS Store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.