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GOWDA ORTHODONTICS
Apr 17, 2026
We hired Five Lakes for our insurance fee negotiations! They did a great job! Monica Ladendorf helped us big time. She has been with me, for every question and is only a quick call/email away. We ran into a hiccup after negotiations, and had one of the companies drop their fees when it was time for credentialing. She was a big help, along with Andy, who renegotiated to bring the fee back up. Very grateful for their help! It is not something I would have taken on by myself as a new practice. The paperwork appears simple but the negotiations and understanding the insurance market to maximize office reimbursements is something they do very well. Thanks Monica!
BW
Benjamin Winter
Apr 14, 2026
Excellent at navigating the nonsense that is the modern dental insurance environment. Monica is a terrific rep.
We’ve had a great experience working with Five Lakes, specifically LaTanya and Angelina for their persistence throughout this process.
We began working together in August 2025. They were thorough, transparent, and strategic in their approach to our fee schedule negotiations. Most importantly, we could feel they advocated for us.
This week, we received the results we were hoping for. That outcome is a direct reflection of their effort, communication, and commitment to delivering results for their clients.
If you’re considering working with Five Lakes, know that you’ll have a team that truly works on your behalf. We’re very appreciative and look forward to continuing the partnership in the future.
EL
Elizabeth Lowry
Nov 6, 2025
My doctor hired Five Lakes about a year ago, and they have been absolutely amazing. Monica and her team are always on top of everything—responsive, proactive, and knowledgeable. They’ve helped us tremendously with insurance negotiations, which has greatly benefited our practice. We’re very happy with their exceptional service and expertise!
DD
DeFuniak Springs Family Dental
Jun 6, 2024
Best in class! We have used 5 Lakes for several years now for UCR recommendations, insurance negotiations, credentialling of 6 doctors, and evaluation of fees and insurance relationships at our new locations. Keri is our point of contact and is so so good. Truly they have been integral to the success of our business. We’ve 12X revenue from the day we began working with them, and our contracted in-network rates are higher than our UCR at the time we began working with them. Keri is a game changer and a huge piece of the team even though she’s a couple hundred miles away. Couldn’t recommend them more.