United States Postal Service

2.7
136 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3695 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3695 Green Rd, Beachwood, OH
44122, United States

Hours

Reviews

2.7
136 reviews
5 stars
44
4 stars
11
3 stars
5
2 stars
6
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted unprofessional and rude behavior from staff, with customers feeling dismissed and poorly treated.

Service Efficiency

Customers frequently reported long wait times and slow service, often exacerbated by understaffing and lack of organization.

Delivery Issues

Many customers experienced delayed or misdelivered mail, leading to frustration and a decline in trust in the postal service.

Customer Support

There were complaints about inadequate support for resolving issues, with staff often unhelpful or dismissive when customers sought assistance.
  • LS
    Lisa Slodov
    Dec 19, 2025
    1.0
    Only ONE clerk available on the Friday before xmas at 4pm. Ridiculous.
  • RP
    Roi W (p4pAquaSaiyan)
    Nov 12, 2025
    5.0
    Great experience
  • FJ
    Faith J.
    Oct 21, 2025
    5.0
    IN & OUT SERVICE....QUICK BUT FRIENDLY STAFF....
  • SC
    Sports Channel
    Sep 29, 2025
    5.0
    We arrived late, but one of the drivers saw us and took the package inside for us. Very nice 👍🏼
  • UK
    UT K
    Dec 1, 2015
    1.0
    Incredibly unkind...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.