Brand Certified
United States Postal Service
2.6(137 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3695 Green Rd, Beachwood, OH
44122, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3695 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
137 reviews
5 stars
44
4 stars
11
3 stars
5
2 stars
6
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and inadequate service during busy periods.
Delivery Problems
Many customers reported issues with delayed or misdelivered mail, contributing to frustration and dissatisfaction.
Inconsistent Experiences
While some customers had positive experiences with specific staff members, these were overshadowed by widespread complaints about service quality.
- APAren Peterson6 days ago1.0Came in Friday Feb 27 at 3:30-3:40pm. If I could give zero stars, I would. The man working was extremely rude. Lacked general respect and decency answering a very simple question/mailing request. There was not anyone else in line, either, so it was not as if he was stressed about volume. Very disappointing! Do better!
- RVRon Vollano-DeVeeJan 20, 20261.0DO NOT USE THIS LOCATION! NO TRUST, SUPERVISOR GIVES OUT BOGUS PHONE NUMBERS AND DOES NOT CARE ABOUT YOUR BUISNESS. AWFUL CUSTOMER SERVICE. GO ELSEWHERE!!!
- LSLisa SlodovDec 19, 20251.0Only ONE clerk available on the Friday before xmas at 4pm. Ridiculous.
- RPRoi W (p4pAquaSaiyan)Nov 12, 20255.0Great experience
- FJFaith J.Oct 21, 20255.0IN & OUT SERVICE....QUICK BUT FRIENDLY STAFF....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3695 Green Rd?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at USPS's website, then complete your setup in person at the Post Office.
Is 24/7 lobby access available to PO Boxes at 3695 Green Rd?
Many USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours can vary, so check with this location.
What nearby services can I visit along with the United States Postal Service at 3695 Green Rd?
Nearby you can find additional USPS locations like USPS Collection Point and US Post Office, as well as insurance agencies and health services such as Smiley Insurance Agency and Sacred Hearts Home Care.
Are there financial and legal service providers close to the Post Office on Green Rd?
Yes, nearby providers include Trusted Advisors of Ohio for accounting, Michael B. Pasternak for legal services, and London Stuart CPA specializing in trusts.
Can I find wellness and counseling services near the United States Postal Service location?
Yes, nearby are wellness centers like Partners To Empowerment Wellness Center and counseling services such as Progression Counseling Group and Robyn Hill Counseling and Associates.
How might customers benefit from the nearby USPS Collection Point?
Customers can use the nearby USPS Collection Point for convenient package pickup and drop-off, complementing services at the main Post Office.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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