United States Postal Service

2.6
134 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3695 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3695 Green Rd, Beachwood, OH
44122, United States

Hours

Reviews

2.6
134 reviews
5 stars
43
4 stars
11
3 stars
5
2 stars
6
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Service Delays

Numerous reviews highlighted issues with delayed mail and packages, causing significant inconvenience.

Inconsistent Experience

While some customers praised quick and friendly service, others experienced long wait times and poor service quality.

Staff Training

There were complaints about unprofessional behavior and lack of proper training among staff, impacting customer interactions.

Operational Issues

Customers noted problems with the post office's hours, including early closures and lack of available services.
  • RP
    Roi W (p4pAquaSaiyan)
    Nov 12, 2025
    5.0
    Great experience
  • FJ
    Faith J.
    Oct 21, 2025
    5.0
    IN & OUT SERVICE....QUICK BUT FRIENDLY STAFF....
  • SC
    Sports Channel
    Sep 29, 2025
    5.0
    We arrived late, but one of the drivers saw us and took the package inside for us. Very nice 👍🏼
  • DF
    Dionne De Freeze
    Jul 7, 2025
    1.0
    Ridiculous, no one available to do passports, canceled appointments, bit it's a girl at the counter saying she had no notice. They don't have any money orders ,how ridiculous and short staff.
  • TJ
    Tiffany Jackson
    Jun 21, 2025
    1.0
    Unprofessional staff. Staff is not trained properly. Mail request are ignored even when you go through t the right written request protocols. Manager is never available and one is they are just as unprofessional as the staff they see over. Corporate office needs to come out and train staff properly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.