United States Postal Service

2.3
126 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 575 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 W Main St, Batavia, OH
45103, United States

Hours

Reviews

2.3
126 reviews
5 stars
34
4 stars
4
3 stars
1
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery were noted.

Mixed Staff Experiences

While some staff members were praised for their friendliness and efficiency, others were criticized for their negative attitudes.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Overall Satisfaction

Overall, customer satisfaction appears low, with many expressing a desire to avoid this post office in the future.
  • EM
    Eva Milligan
    Oct 14, 2025
    5.0
    i have to drop packages off here every now and then and it’s always been quick. There isn’t great customer service from the front end but they aren’t really directly mean to me and I’m just there to be in and out
  • HM
    Hugh Montgomery
    Oct 8, 2025
    5.0
    Friendly and quick
  • GP
    George Pattison
    Sep 19, 2025
    5.0
    Tasha is very helpful, kind, and curtious on every occassion that I have had interaction. I send an abundant amount of mail with my practice, and she makes every experience great.
  • KC
    Kaylan Carroll
    Sep 11, 2025
    2.0
    One of the ladies in the front had a bad attitude and kept rolling her eyes , other lady was nice and helpful .
  • RH
    Ruth Hisle
    Aug 21, 2025
    2.0
    Front desk worker was amazing .I sent a small yellow envelope with a necklace my granddaughter lefted at my house The shipping cost more then the necklace and she still hasn’t received they say d it would be there the 18 .Dont blame Cincinnati cause every time I use this post office stuff comes up lost .You would think I would learn or you guys would do better .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.