United States Postal Service

2.3
127 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 W Main St, Batavia, OH
45103, United States

Hours

Reviews

2.3
127 reviews
5 stars
35
4 stars
4
3 stars
1
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of accountability.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted.

Staff Friendliness

While some customers praised individual staff members for their friendliness, others experienced negative interactions, indicating inconsistency in service quality.

Phone Accessibility

Customers frequently expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Overall Experience

The overall sentiment was largely negative, with many customers expressing dissatisfaction and recommending avoiding this post office.
  • JB
    James Baird
    6 days ago
    5.0
    LILY IS THE GREATEST EVER
  • EM
    Eva Milligan
    Oct 14, 2025
    5.0
    i have to drop packages off here every now and then and it’s always been quick and friendly:)
  • HM
    Hugh Montgomery
    Oct 8, 2025
    5.0
    Friendly and quick
  • GP
    George Pattison
    Sep 19, 2025
    5.0
    Tasha is very helpful, kind, and curtious on every occassion that I have had interaction. I send an abundant amount of mail with my practice, and she makes every experience great.
  • KC
    Kaylan Carroll
    Sep 11, 2025
    2.0
    One of the ladies in the front had a bad attitude and kept rolling her eyes , other lady was nice and helpful .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.