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Business Details
About
Corporate Office
At Shepherd of the Valley Lutheran Retirement Services, our residents enjoy a homelike atmosphere that is affordable, comfortable and virtually worry-free. As a continuing care retirement community (CCRC), Shepherd provides a full continuum of care complete with comprehensive services, luxury amenities, exceptional dining, social activities and wellness programs. At Shepherd of the Valley, you can enjoy your retirement with plenty of social activities and maintenance-free living. We are well-known for the affordable, high-quality, patient-centered care we provide in a safe and secure community.
Location
Shepherd of the Valley Lutheran Retirement Services, Inc.
5525 Silica Rd, Austintown, OH
44515, United States
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.