The UPS Store

3.7
70 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4692 in Ashland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From East Commerce Center & Justice Center.

Details

  • DeliveryNot available

Location

The UPS Store
1130 E Main St, Ashland, OH
44805, United States

Hours

Reviews

3.7
70 reviews
5 stars
41
4 stars
6
3 stars
2
2 stars
2
1 star
19
  • BE
    Bill Erwin
    Nov 4, 2025
    5.0
    UPS always gets my packages to its destination (and packages sent to me) safely and very quickly, even with some of the less expensive options.
  • SS
    Shannon
    Oct 29, 2025
    1.0
    Agree with previous reviewers of this store. I go in there often and the woman with long, straight, black hair has to be one of the most miserable people. She clearly hates her job, never smiles, doesn’t make any eye contact at all (except to roll her eyes at you). I’m sure her job isn’t the best and she doesn’t make much money, but she needs to find another job. Customer service is clearly not her thing.
  • SB
    Samantha B
    Sep 13, 2025
    1.0
    Like most of the reviewers prior, my complaint is about the women working the front counter. One in particular (black hair) has had a terrible attitude every time I come in. She usually just takes whatever I bring in with minimal talking, but I have witnessed her snapping at other customers, rolling her eyes, sighing loudly, getting verbally aggressive, ect. At that point, I prefer the minimal talking and poor customer service to the way I have seen her act. This morning, there was a younger employee working behind the counter who was obviously newer and was having some trouble with a customer that was trying to send out several orders. You could tell he didn't want to ask the black-haired woman for help. When she came up, she snapped at him several times, rolled her eyes, and then pushed him out of the way. She then proceeded to get verbally aggressive with the customer. The other employee ended up stepping over to help me, and you could tell he was embarrassed and frustrated. The fact that so many people have complained and nothing has been done is appalling. I feel bad for any customer that has to step into this store and work with this woman.
  • JK
    Jeff Koontz
    Jul 11, 2025
    2.0
    Staff is very unfriendly and borderline rude. If you smile and try to be friendly they just look at you with a blank face. Not a good look for Ashland or UPS.
  • AH
    Andy Harig
    Jul 3, 2025
    5.0
    Always nice and clean. Our goto for shipping

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4692 in Ashland offer?

The UPS Store #4692 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.