Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6115 in Amherst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Leavitt Road (Rt 58) & Cleveland Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
119 reviews
5 stars
84
4 stars
3
3 stars1
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Raquel and Savannah for their outstanding service.
Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of transactions and assistance.
Mixed Experiences
While most reviews were positive, there were several complaints about rude or unhelpful staff, particularly in isolated incidents that negatively impacted customer experiences.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding additional charges for packaging and shipping services, leading to perceptions of unfairness.
Store Hours Issues
Several reviews highlighted discrepancies between posted store hours and actual operating hours, causing frustration for customers who arrived when the store was closed.
- JCJocelyn Cruz4 days ago1.0The staff is friendly but the woman who is possibly the manager / who acts like it is NOT. Great location but I'm good on the rude attitudes especially when I'm being kind when asking questions / for help!
- SCSteve CohoonNov 17, 20255.0Amherst UPS Store is small but mighty. Friendly, fast and efficient staff. In and out in minimal time! I like it😎
- LSLogan SwinhoeNov 13, 20251.0What a horrible experience!!!! I witnessed an employee by the name of Savannah treat a veteran EXTREMELY horribly!! They brought their service dog in who was very friendly and well behaved and the employee threw the most immature fit!! Making a huge scene and causing much distress to the veteran! Sh even threatened to assault the veteran!!!!!! She was trying to make a simple return and instead of allowing the veteran and her certified service dog to complete their return, she continued to make the most ridiculous scene I’ve ever witnessed and forced her to leave!!!! I cannot believe someone could treat a veteran and a service dog this way! I will be contacting the manager and corporate and this employee should be fired immediately!!!
- JFJeff FerrellNov 9, 20251.0Online yours hours are 10 AM To 3 PM on Sunday. Drove here to only find sign on door closed from 1 PM to 1:30 PM for lunch. Very disappointed to see this after making the trip.
- OBOmar BayoumiOct 23, 20255.0I recently moved to Ohio from North Carolina, and I needed to quickly print a large stack of important documents. Stepping into the UPS Store in Amherst was an absolute breath of fresh air—it is, without a doubt, the friendliest and most helpful UPS Store I have ever visited. I want to give a massive shout-out to Raquel and Savannah! They were both incredibly amazing and instrumental in making my experience flawless. They helped me get all my documents printed quickly and without any issues whatsoever, demonstrating a perfect mix of professionalism and efficiency. Navigating a move is always stressful, and their positive attitudes and speed instantly relieved a lot of my anxiety. Thank you, Raquel and Savannah, for not only providing outstanding customer service but also for giving me such a warm welcome to the area. Your store is truly a fantastic example of great service, and I'm thrilled to have this team in my new neighborhood! Keep up the incredible work!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Amherst offer?
The UPS Store #6115 in Amherst provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the operating hours of The UPS Store on weekdays?
The UPS Store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on weekends in Amherst?
Yes, The UPS Store is open on Saturdays from 9:00 AM to 3:00 PM and Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store observe any holiday closures?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19, with regular hours on some other holidays like November 11 and 28.
Which payment options are accepted at The UPS Store Amherst?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #6115 in Amherst?
You can call them at +1 440-984-5100 or email store6115@theupsstore.com.
Are there any special offers available at The UPS Store Amherst?
Yes, you can save big with their special offers and coupons available on their website.
What nearby services can be found around The UPS Store Amherst?
Nearby you can find The Bird Loft pet store and groomers, H2O PRO exterior washing services, and CLE Restaurant Service for appliance repairs.
Are there beauty and wellness options near The UPS Store in Amherst?
Yes, nearby beauty and wellness options include Phoenix Ink & Beauty (tattoo and piercing, hair removal, beauty salon), The Strand Salon & Day Spa (hair salon), and Restorative Aesthetic Wellness (massage and reflexology).
Can I find marketing and real estate services near The UPS Store in Amherst?
Yes, nearby you can find LeadSquirrel Marketing, an advertising and marketing agency, and Sell My House Lorain, which offers real estate and appraisal services.