The UPS Store

4.0
122 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6115 in Amherst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Leavitt Road (Rt 58) & Cleveland Road.

Details

  • DeliveryNot available

Location

The UPS Store
121 N Leavitt Rd, Amherst, OH
44001, United States

Hours

Reviews

4.0
122 reviews
5 stars
87
4 stars
3
3 stars
1
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, the staff is frequently described as friendly, helpful, and professional, with many customers praising their efficiency and positive attitudes.

Customer Service Issues

Some customers reported negative experiences with specific employees, citing rudeness and unhelpfulness, which detracted from their overall experience.

Operational Efficiency

While many reviews highlight quick service, there are complaints about long wait times and inadequate staffing during busy periods.

Store Hours Confusion

Several customers expressed frustration over discrepancies between posted hours and actual operating hours, leading to wasted trips.
  • KB
    Kathleen Fundanish Barnhart
    1 day ago
    5.0
    Employees were very knowledgeable and helpful.
  • RM
    Renee Mick
    Dec 21, 2025
    5.0
    These employees are the best people ever! They are so patient and helpful!
  • TB
    Tami Bryan
    Dec 14, 2025
    5.0
    This location was friendly,professional and efficient.There was plenty of employees working and were able to get customers in and out quickly.
  • JC
    Jocelyn Cruz
    Nov 21, 2025
    1.0
    The staff is friendly but the woman who is possibly the manager / who acts like it is NOT. Great location but I'm good on the rude attitudes especially when I'm being kind when asking questions / for help!
  • LS
    Logan Swinhoe
    Nov 13, 2025
    1.0
    What a horrible experience!!!! I witnessed an employee by the name of Savannah treat a veteran EXTREMELY horribly!! They brought their service dog in who was very friendly and well behaved and the employee threw the most immature fit!! Making a huge scene and causing much distress to the veteran! Sh even threatened to assault the veteran!!!!!! She was trying to make a simple return and instead of allowing the veteran and her certified service dog to complete their return, she continued to make the most ridiculous scene I’ve ever witnessed and forced her to leave!!!! I cannot believe someone could treat a veteran and a service dog this way! I will be contacting the manager and corporate and this employee should be fired immediately!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Amherst offer?

The UPS Store #6115 in Amherst provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.