United States Postal Service

2.3
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 36 S Arch Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
36 S Arch Ave, Alliance, OH
44601, United States

Hours

Reviews

2.3
57 reviews
5 stars
13
4 stars
4
3 stars
3
2 stars
4
1 star
33
  • EW
    Eric Walter
    Jan 3, 2026
    5.0
    Having had a terrible experiences with Northeast Ohio Post Office service on two recent occasions, I must say the persons who are part of the Alliance Post Office are some of the most professional, engaging, courteous and helpful persons I have ever dealt with in the Post Office branches. Not only are they responsive and understanding, they actually go above and beyond to make sure everything is correct. Specifically, I was having issues with mail being delivered from Mentor, Ohio, using the Cleveland diatribution facility on a guaranteed date. When the Alliance branch looked into it, they told me what was going on and then called me when it was actually finally delivered. I wish I lived close to this Post Office as I would ship everything from it. I cannot say enough good things about Nicole and Will as they are the most professional and honest Post Office persons I have ever experienced. Thank you for being so professional and making up for the other 2 branches. You are amazing.
  • CC
    Cherish
    Dec 11, 2025
    1.0
    Haven’t received mail in a week now. Called and talked to Connor who said he’d call me back and didn’t call me back. Now no one is answering the phone. I need my mail.
  • HJ
    Hg Jh
    Sep 27, 2025
    1.0
    Charged me 4 dollars extra then acted like he didn’t know why. Scammers 🤷
  • JJ
    Janaya
    Aug 25, 2025
    1.0
    Every single time I come to this office nothing works. The workers are pleasant and patient, but I can never get anything shipped out of here because their computers are down or their printers don’t work
  • AR
    Austin Raabe
    Aug 23, 2025
    3.0
    i cant give a full 5 star review as i havent been here in a few years

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.