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Visit your local Post Office™ at 36 S Arch Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Having had a terrible experiences with Northeast Ohio Post Office service on two recent occasions, I must say the persons who are part of the Alliance Post Office are some of the most professional, engaging, courteous and helpful persons I have ever dealt with in the Post Office branches. Not only are they responsive and understanding, they actually go above and beyond to make sure everything is correct. Specifically, I was having issues with mail being delivered from Mentor, Ohio, using the Cleveland diatribution facility on a guaranteed date. When the Alliance branch looked into it, they told me what was going on and then called me when it was actually finally delivered. I wish I lived close to this Post Office as I would ship everything from it. I cannot say enough good things about Nicole and Will as they are the most professional and honest Post Office persons I have ever experienced. Thank you for being so professional and making up for the other 2 branches. You are amazing.
CC
Cherish
Dec 11, 2025
1.0
Haven’t received mail in a week now. Called and talked to Connor who said he’d call me back and didn’t call me back. Now no one is answering the phone. I need my mail.
HJ
Hg Jh
Sep 27, 2025
1.0
Charged me 4 dollars extra then acted like he didn’t know why. Scammers 🤷
JJ
Janaya
Aug 25, 2025
1.0
Every single time I come to this office nothing works. The workers are pleasant and patient, but I can never get anything shipped out of here because their computers are down or their printers don’t work
AR
Austin Raabe
Aug 23, 2025
3.0
i cant give a full 5 star review as i havent been here in a few years
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 36 S Arch Ave?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Do I need an appointment for passport services at this Post Office?
Yes, you typically need to schedule an appointment for passport services using the online scheduler. Limited walk-in hours are available at select locations.
Can I get a passport photo taken at this Post Office?
Yes, most locations that accept first-time passport applications can also take passport photos, but you need to make an appointment via the online scheduler.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 1:00 PM. It is closed on Sunday.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve a PO Box online securely. Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so check with this Post Office for specifics.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit The Variety Sweet Shop for groceries, Thebes Event Center for events, and Checkerboard Cheesecake bakery for treats.
Are there local coffee shops near the Post Office where I can relax?
Yes, you can enjoy coffee at Zook Coffee or Grumpy Troll Coffee, both located near the Post Office.
Where can I find entertainment or music venues near the Post Office?
The Vinyl Destination and Jupiter Studios are nearby music venues where you can enjoy music and events.
Are there any gift or hobby shops near this Post Office?
Yes, Upscale Chic by Ricki offers flowers and gifts, while Rob's Trains and Fandemonia LTD provide hobby and gift items nearby.