United States Postal Service

3.1
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5303 Washington Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5303 Washington Rd, Albany, OH
45710, United States

Hours

Reviews

3.1
13 reviews
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  • MH
    Mica H.
    Dec 3, 2024
    1.0
    I have had many issues with this post office since the time I moved into there area. They won't deliver packages, and even ones that will fit in the mailbox they won't deliver. As stated by one of the very rude employees working there several months ago, "well get a bigger mailbox" and a few other choice things. For example, I work from 6 am to 4 it takes half an hour to get to the post office, and for years I have been able to pick up my packages at 4:30-4:35 especially being in a very rural setting and they wont deliver them...he said you can pick them up from 6 am to 4:30pm...THEIR DOORS DONT OPEN TILL 8:30AM SO WHAT IS THE DIFFERENCE!? THEY ARE TECHNICALLY NOT OPEN AT 6AM...But the new post master and or manager of this location would like to whisper to the person who i already made a complaint about previously and is biased instead of directly talking to me. Do better. Or frankly just deliver my packages.
  • MF
    Montana French
    Aug 30, 2024
    1.0
    These people don’t even look. I get mail in my mailbox for a different person on a different street, an entirely different address once a week, like are y’all okay?
  • TH
    Terri Haning
    Jul 4, 2023
    1.0
    Found someone else's mail in my po box. The bearded guy behind the counter didn't even say thanks. Rude man.
  • MK
    Myriah Koska
    Feb 27, 2023
    1.0
    If I could give no star review I would. This post is the worst customer service wise and delivery. I have never had issues before with the Athens post office when I lived there on a hill. They always refuse to deliver any package that is slightly larger in size. I have called and asked for months as to why and it’s always some excuse every time. We have fixed every issue they have had and still refuse to deliver our mail. I honestly think it’s pure laziness. I’ve tried to call and talk to the post master and he is always rude about it as well. So this is why I wrote a review and will be filing a complaint through the complaint line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.